Hello, everyone! 
Thanks for coming back for another edition of Fix-It Friday! Here’s what we have for you this week:
Discord - Can no longer pair Wyze Sense v1 sensors to the Wyze Sense Hub after the 4.32.12.534 firmware upgrade
If you’re experiencing this, please reach out to our customer support folks. We’re keeping an eye on these reports. However, due to this product having been replaced and no longer sold a long time ago, we may not have the resources to dedicate to fixing this issue. We have collected details and logs from the people who can reproduce this problem and have been looking into it.
Reddit - iOS cameras when grouped are not displaying properly
We got some screenshots! We’re taking a look at this and will let you know if we have any further questions. Thanks for the help!
Core - Error 3001 is happening on cameras such as Wyze Cam v2
No further updates for this one this week! We have been seeing improvement for the 3001 error issue after the fix on Wyze Cam v3. We are going to merge the fix into upcoming Wyze Cam v2 and Wyze Cam Pan firmware. We’ll share updates here as we get them! This is expected to happen after the 11.x update for Wyze Cam v3 and Wyze Cam Pan v2.
Forum - Wyze Cam v2 detection zone is back to the single box style after 4.9.9.1851 update
We don’t have a further update on this one. We have multiple teams looking into this issue and will keep you informed!
- Let’s Take a Look at Some Previous Submissions -
Reddit - Wyze Cam v3 Pro and Wyze Cam Pan v3 30-second forward and back Playback buttons skip random hours
This fix went out in the 2.41 app version! If you’re still having trouble with this, please let us know. Otherwise, we’re going to consider this resolved and stop including this topic in the future updates.
Core - Wyze Cam Pan v3 detection zones not working
We have another version with a fix going through internal testing now. If this one is approved, it will move to an external beta later. Keep a look out for updates!
Reddit - Event recordings are skipping/stuttering
We slowed down the .4054 firmware gradual release to check on some reports from community members. The people that have this update are telling us that this issue is resolved! If you’re using this firmware, have you encountered the dropped frames/time travel issue since updating? Please let us know!
Forum - Wyze Cam v3 microSD card Playback is skipping the first minute of every hour (excluding midnight)
This is in beta! If you’re a beta tester, please try out the new firmware and give us feedback about it.
Core - Playback stutters when selected for the first few seconds of Playback from the microSD card
This is also on the firmware that is in beta testing! Beta folks, please put it through its paces and let us know how the new build performs.
Discord - Wyze Cam v3 Pro spotlight will not turn off after first motion detection at night. Resetting fixes it but becomes an issue again about a month later
The fix for this went to beta last week and looks promising! Beta testers, please give it a spin and let us know how it performs.
Reddit - Wyze Cam Pan v3 does not return to set home position
We have this build in internal testing. Hopefully it will get to move to external testing soon!
Core - Cameras appear offline in the app, though they are online and viewable
No further update here! We have the design ready for the health checker that will help with this issue. It won’t be in the next release but we have it in the pipeline for a future firmware release.
- Updates For Dormant Topics -
Greater control over marketing pop-ups in the Wyze app
We turned off a lot of our marketing messages to help with this. We still have work to do for removing duplicate entries in our marketing messages and expect that to also help. We’re continuing to optimize our messaging and non-service-related popups can be controlled via the Notification references settings. We’re going to remove this entry from our update list after this. If you have trouble with our messages, please don’t hesitate to post!
Wyze Sense Hub Events not showing the correct time
We’re going to start internal testing for a build that includes a fix for the time sync feature. We’ll keep you in the loop!
Thanks, folks! Have a great weekend. We’ll see you next time for Fix-It Friday!