Fix-It Friday - 3/1/2024

[carverofchoice]

Sense Hub not reconnecting on it’s own

I have been experiencing this issue for a few months, but just found a report from @al_cardinal of it happening with more than just me, indicating it is not an isolated incident:

Wyze Outage and Investigation of Security Issue

This works on replacement, but why will the sense not reconnect on its own. Both hubs I have do not reconnect after power outage and I have to manually reset or delete and add back as a new device. Not right. I have both hubs hardwired ethernet, my router is perfectly fine and everything else reconnect so the issue is not there its the hub. Supports answer is to reset or delete and re add as new device and if that fails send out a replacement that does the exact same thing. How can they deem thi…

For myself, my original hub started going offline regularly and then would not come back online without me manually restarting it. So, I bought a new hub, but that one started doing the same thing…routinely going offline and then not coming back online unless I manually restart the hub. Now, I see others reporting the same thing.