Fix-It Friday - 3/1/2024

[carverofchoice]

Some OG cams are having trouble with SD card playback

There are reports that some people are having trouble viewing SD cards with OG cams after recent updates. This seems to particularly be the case for those without Cam Plus (though some with Cam Plus are reporting the issue too). Users reporting that they can do playback for about 30 seconds before it freezes.

This was reported by @StevenP in the following threads:

SD Card Viewing and recording

I have recently started having issues with my cameras not playing back off of the SD cards correctly. It shows it has recorded during the time periods I am looking but when I go back to a certain time when I want to view the event and record it, it stops after a few seconds and freezes. I have probably 20 cameras or so and I haven’t tried all of them but I have specifically had the same issue on 3 of them during events times that I wanted to record. Has anyone else started experiencing this is…

Wyze Support Issues

They just closed my ticket!!! No response for a resolution! I have just ordered a different brand of camera to test. If that works out, I will have many Wyze items to sell, (27) cameras to start. If not, I will order another one from a different brand. Includes (15) OG cameras, (3) pan cameras, (7) V2 cameras, (2) outdoor cameras and hub. Many other Wyze devices after that. Let me know if there is any interest in a package deal. (At least 100 items across their portfolio of offerings.) All I …

@mike7 confirmed they are having the same problem even with Cam Plus.

SD Card Viewing and recording

I started another thread, I’m having the same problem. 16 cameras here. All are CAM+ subscribed. This needs a solution. I have no doubt you’d like an unlimited customer, but kidding about that subject is in rather poor taste in light of this issue. Add most of my 16 to the list of Steven’s 27.

@pauline.hodel also reported the same issue here:

SD Card Viewing and recording

Same issue here with my OG cam for the past week or so [since the last couple of firmware updates]. Using high endurance SDCARD and have tried another SDCARD as well. Please check the latest firmware updates to see if thats caused the issue. Firmware version 1.0.80

@Guycan confirmed the issue here:

SD Card Viewing and recording

Having the same exact issue on 2 OG with high endurance cards after the last update [IMG_2319]

@striker-byway-01 confirmed the same issue:

SD Card Viewing and recording

I bought my first OG Cam a couple of weeks ago. I am seeing the same thing many others in this thread are. In my case, I cannot tell if it was caused by the latest fw update since I updated my cam to the latest when I initially set it up out of the box. I am experiencing video stream lockup during playback SOME of the time. If I have an event that I wish to watch, I can go back prior to the event, it will stream fine right up to about the time the camera sent me the notification, and then it w…

For what it is worth, since this is clearly not an isolated incident, then I think this is one of the highest-impact issues and should make it into FiF from at least one of the platforms.

If this issue is affecting you, please vote on it.

Note that Jason reports all issues regardless, but the top issue in each platform will get the benefit of weekly reports on progress.