[Fix-It Friday Callout] Well my Forum friends, we made it to Friday! :grinning: You know what that means. it means it is time for this month’s Fix-It-Friday callout! :tada: If this is your first Fix-It Friday, welcome! For background, while our communities are not designed to be a replacement for…

Hello everyone, :grinning: We had a callout for new issues last week but did not have a lot of responses by Monday. So we extended the deadline and I escalated some issues later in the week. We do not have updates on those issues yet, but we could use some logs if you are experiencing the issue. We…

@WyzeJasonJ Your last post in the previous fixit Friday thread asked for more logs regarding the stuttering issue that has been ongoing for several customers. I can not post anything more to that thread. Where would you like the logs? I would be more than happy to provide 3 a day. Regards, Kno…

Please post them in this thread, at the end of the month I close out the old thread and open the new one. It minimizes the areas I have to hunt for updates. [image] Known1: I think I’ll just add them to the thread I started regarding this matter. I’ll tag you every single day I post 3 more logs…

We did not get many new issues posted anywhere, I will extend the time to post and vote on new issues to Wednesday and see if we have any, until then we will continue on the ones we are still working on.

Not new, but doesn’t seem to be getting any traction. The cameras and doorbells are advertised as having two way communication with audio, yet the audio and video are horribly out of sync of each other. Please get the audio and video to sync in time with each other. This is on all models, and I a…

[image] jeff_sloan: and I am pretty sure you don’t need any logs to know that there is an issue The logs do not tell us there is an issue, the logs help us to find where to look for the issue.

V3 Pro Floating Window is not working for everyone on Android See the following thread with at least 2 reports so far: [image] Video floating window Cameras Ugh, Thanks for confirming all that, that is extremely helpful. I have the exact same App, same plugin …

Similar to last month, all my plugs and wyze color bulbs fell offline. Cameras all still work. App is up to date and so is phone.

@carverofchoice Can you verify if you have picture-in-picture enabled in the settings of your phone?

Yes I do. I can use it for the FLPro and BCPro cams just fine on all 3 of my phones, but the icon doesn’t even show up for the V3 Pro on my Pixel 5 or Pixel 8 Pro, though it does in my Samsung Note 8. Same App, same firmware. Seems to be a Pixel bug? It’s strange that it works for 2 out of 3 camera…

[IMG_3667] Just resubmitted the logs from my base station and WCO V2 for the “reset cooldown period/1 minute cooldown” with cam plus subscription. When the base station gets rebooted, ever since the WCO V2 update 4.48.4.427 (November 6, 2023) and 4.17.4.427 (November 6, 2023) WITH A CAM PLUS SUBS…

Fix-It Friday - 2/2/2024

Wyze News

carverofchoice February 7, 2024, 1:55am 9

V3 Pro Floating Window is not working for everyone on Android

See the following thread with at least 2 reports so far:

Video floating window

Topic		Replies	Views
Fix-It Friday - 1/5/2024 Wyze News fix-it-friday	42	2410	February 3, 2024
Fix-It Friday - 12/1/2023 Wyze News fix-it-friday	33	2634	January 6, 2024
Fix-It Friday 7/7/2023 Wyze News fix-it-friday	33	3097	August 4, 2023
Fix-It Friday 10/6/2023 Wyze News fix-it-friday	87	4364	November 3, 2023
Fix-It Friday 9/1/2023 Wyze News fix-it-friday	60	4197	October 6, 2023

Fix-It Friday - 2/2/2024

V3 Pro Floating Window is not working for everyone on Android

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