Hello, I’m having a problem with my Wyze app on my Android phone. I noticed a few days ago that there were no Rule shortcuts appearing at the top of my home screen. Also I noticed the following error briefly appearing at the bottom of the home screen when the Wyze app was opened: “Failed to updat…

From the information you provided it looks as if there may have been an issue with the phone connecting to the wifi, not the wifi per se. You were only receiving the error on the one device so I would suspect a problem with that network connection.

I get the failed to update device list on the regular. As a matter of fact, I just got it after trying to view a motion detection on my doorbell. When I go to it it says error code 6 and then when I back out of the doorbell it gives me failed to update device list error and then when I went back vie…

so you got 15 plus all these little bulb thingy puppies hanging around somewhere do you? perhaps you could reply with a report of how well they work or don’t work for you? I just went several rounds for several weeks with a singlet hub and 20 singlet bulbs then I tried the smart thing hub and I tri…

I think there are issues with the Wyze server from time to time. Outages, etc.

Happened to my husband(android), just went to the play store and updated the app and that fixed it.

Upgrading to version 2.27.33 solved the issue

Looks like it did for me as well. Thanks for the head’s up.

App (ios) is up to date. Just tried to add a v3 cam and got the ‘devices list (1000)’ error. I deleted and re-add ed the app but still not working. Yet I’m getting notifications from all my wyze devices. What’s going on here? [image]

I got the same error this morning. Deleted app and reloaded, I even update my IOS and still same error.

Failed to update device list (error code -1)

Sensors

Omgitstony January 12, 2022, 10:55pm 12

Welcome to the forums and thanks for your experience! I am sure the recent security changes effected the updating of your husbands device list and the updating of the app brought it into the current versions which satisfies the requirement.

Topic		Replies	Views
Service Advisory - Device list not updating - 11/29/22 Wyze News service-advisory	74	3949	February 16, 2024
Failed to update device list error code 1000 Wyze App android	5	2016	September 9, 2023
Wyze App nothing found Cameras cam-pan-v1	39	1361	November 30, 2022
Service Advisory: Wyze devices missing from the app - 10/28/20 Wyze News important	60	3518	November 13, 2020
RESOLVED Service Advisory: Wyze devices missing from the app and login difficulties - 10/21/20 Wyze News important	222	8358	October 29, 2020

Failed to update device list (error code -1)

Related topics