I noticed my pan restarting every few minutes. So, I attempted to launch the app on iOS and it said I had to sign back in. I signed in and it presented me with the error attached.
I just got that 2.37.1(134) wyze android update and mine shows
Failed to update device list (error code -1).
I looked at Amazon Web Services, and it shows all up in North America, so it must be on the Wyze end?
This was the final straw for me. I’m switching from Wyze as I’ve been having issues with my cameras the last couple of days in the app. I walk by three of my cameras when I get home and NONE of them recorded any events at all. Anyone want three V3 and a V2 for super cheap?
yep, Same here, message says failed to lo device list. error was 999 now getting 1011. App showed no devices, close reopened a couple of times and now show, but all but one offline. Restarted couple of the cams, but now back to error. Happened a month or two back as well.
Paging “WyzeJasonJ” please help us!
This is what the support bot says:
Error code -1 or -999
11/28/22 4:26 PM PT - We identified a problem leading to failed device list updating with error code -1 or -999 depending on Android or iOS devices. We are waiting for the built-up traffic and caches to clear but folks are reporting improvement already. We appreciate your patience and everyone that let us know about this problem.
End
Mine has not cleared up, I think it is getting worse.
And these repeated crashes and down time occurrences are why no sane person should trust the Wyze Ecosystem with anything in their house considered “Mission Critical”: security, sprinkler controller, locks, thermostats, etc.