Failed to load video from local storage

Just installed the Cam Pan 3 unit. Didn’t want yet another subscription so opted for 32GB microSD chip to be able to view motion detected events. I formatted the chip using the app and app shows it’s there. I receive event notifications but when I click on the SD chip icon it always fails to load any motion events. What am I doing wrong?

The ability to view a Cam Pan v3 event from the SD card has a bug or two:

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1380952 is the log number

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log id 1392282

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1398967

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1508156 will not load from.local storage

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1600289 failed to load from local storage

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1736432 failed to load from local storage
On brand new wyze camera. Error began after camera was active for only a week. Disappointed.

The two things that commonly cause that are a poor wifi signal or an issue with the micro SD card.