Duo Cam Doorbell

According to the Duo Cam Doorbell product page, it should’ve included the jumper. Wyze Chime Controller is an accessory product that is included with Video Doorbell v2 (which doesn’t have a separate chime and is intended for use with your home’s built-in chime) but is also available for separate purchase via the app, though when I look it up just now the app shop shows it as “Sold Out”. With Duo Cam Doorbell, you really need the Chime Controller only if you intend to use the new doorbell with your home’s built-in chime. Otherwise, you can bypass the chime.

Since it seems like you’re using the Wi-Fi Chime that was included with Duo Cam Doorbell, if I was in your situation I’d probably just bypass the home’s chime entirely. Perhaps the easiest way to do that is to remove the wires from the FRONT and TRANS terminals (if you’re dealing with a typical mechanical chime) and connect those together using one of the wire nuts that came with your new doorbell. You might want to label one or both of these wires before disconnecting them in case you want to purchase Chime Controller when it’s back in stock and re-wire your in-home chime at some point in the future.

If you have some other setup and have further questions, then please feel free to ask. If your chime box doesn’t sound like what I described, then please include a photo or two.