Double Notifications on Doorbell V2 and Cam V3 Cameras

My double alerts are definitely on my Outdoor Cam V2, but I think also on my Cam V2. I have alerts off on the V3 Pro.

One for the Double Alerts, and one for the Delayed alerts (which do seem to be the Outdoor Cam V2 as well).

Log 1787902
Log 1788272

I forget which is which, but I detailed that in the notes for the log.

I did some additional testing today. I thought multiple camera types had this issue, but all I could confirm as that the Outdoor V2 camera produces the double audible alerts/notification (though only a single one exists in the app).

I tested Cam V2, Cam V3, Cam V3 Pro and did not receive a double audible alert, they all worked as expected.

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This is the same outcomes I’ve had so far.

Both Outdoor V1 and V2 models have been giving double push notifications per event. It’s gotten to where I’m getting two notifications even for just ā€œcomplete motion detectedā€

I submitted two more log files. These are for delayed notifications, not duplicate audio alerts. Both issues started at the same time and are likely related.

I was unable to select both cameras that had delayed notifications in the same log file. One being a V2 the other a V3 Cam.

1794667 and 1794668

Thank you for all the logs you have been submitting, we are working on a solution for this.

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I’ve submitted logs for mine as well. I’ve been getting double event notifications through the Android app and also double person detected announcements on my Alexa devices. It’s been driving me absolutely bonkers for at least 6 months and I’m about ready to ditch Wyze since I’ve contacted you all about it previously and nobody ever got back to me after I submitted logs. I’ll include the previous submission as well in case it helps. I’m also not sure if the different options produce different logs for you all so just in case I sent multiple:

Latest logs Integrations: 1806832
Latest logs Porch cam: 1806855
Latest logs Front Yard cam: 1806856
Logs from 10/2/2024: 1599249