Doorbell V2 BUG - Sound notifications not showing Cam Plus length clips (only 12 sec clips) but other event triggers do


Running into an issue where our Doorbell V2 is only showing 12 second clips for sound triggered events. The red 12 second circle is available to tap asking to assign Cam Plus to the doorbell. I have “restarted services” and restarted the doorbell twice with no change. I have also confirmed that the Doorbell v2 is showing on our web version subscription for Cam Plus. Since other event trigger types are capturing and displaying videos longer than 12 seconds, it’s not a priority issue for us. I just wanted to know if anyone else has experienced this.

We have 5 Wyze Cam v4s, and 1 Wyze OG that work flawlessly. Thanks everyone!