Hello friends,
Our services team has a survey they would like you to take if you are using a smart doorbell. It can be ours or a competitor’s version. We are trying to better understand the pain points of smart doorbells, so if you are using one, please take our survey.
Done! I like this survey and appreciate the opportunity to provide some direct feedback. Thanks!
I did the survey, but after answer first question it said bye. I guess it is only concerned with yes answers.
Hey! So you got done quicker than I did! 
I think the idea is to get feedback from people who currently use video doorbells in order to better understand (and hopefully address) the problems that current users face. If you’re not already using a video doorbell, then the survey probably ends abruptly because you may not have the direct experience that the survey is trying to elicit, so it’s not going to waste your time with further questions.
I guess so. I was hoping for it to ask me why I wouldn’t ever buy one.
I don’t have most of the issues they want to talk about, so I probably shouldn’t get an interview later as it mentioned a possibility of in the survey if we’re interested, though I still said I was willing if they really want to talk to me.
I don’t have problems with porch pirates.
I don’t have problems with missing detections.
My main complaints annoyances are that
Again, those weren’t necessarily the main questions Wyze was asking about, but they are among my main issues related to a VDB.
This for sure, and I didn’t think to mention that when I completed the survey, but I would’ve mentioned that if it had occurred to me.
One thing I did mention regarding my frustrations is really a human behavior problem and not a shortcoming of video doorbell design: delivery drivers who don’t ring the doorbell despite being given specific instructions to do so. Even though this isn’t a doorbell problem, I think it could have a technological solution, but I believe part of the solution would involve implementing one of my Wishlist requests (and may require new hardware if it needs to close a physical switch). Often when a delivery driver stops in front of the house and starts toward the door, other cameras will tag the event with “Person”, “Package”, and “Vehicle”. If a camera (specifically, a doorbell camera) can capture enough of an image that the AI is able to detect both “Person” and “Package” in the same event, then I’d like to have an option (a toggle in the app) to have that combination automatically trigger a doorbell ring event even without a physical button press. I’m not aware of anyone else doing this sort of thing, so I think it could be a distinctive feature for Wyze and something that others might use.
I’m aware that some of this might be possible when Wi-Fi Chime becomes more widely available, but I think doing it that way would also require additions to Automations by giving the user some control of the detection logic (let the user specify that IF Person AND Package are detected then DO…). Wyze should probably allow that, too. 
Completed as requested. Thanks for the opportunity to provide feedback
I switched from my Wyze Doorbell V1 to a Eufy dual doorbell camera because I couldn’t turn off vehicle notifications on the Wyze doorbell, even though I had a paid Cam Plus subscription. The toggles in the app didn’t change the notification behavior at all, and the incessant notifications for parked cars got so annoying that I decided to buy a different brand entirely and cancel my paid Cam Plus subscription. I had hoped the survey would be about pain points with doorbell cams/video doorbells.
You don’t need feedback on general door issues – you need feedback on your own doorbell product. Don’t try to solve problems you’re not having – solve the problems your customers are currently having,
Ditto.