OMG!! So frustrated!!! I went to set up my Base Station for the outdoor cameras and ended up accidentally deleting it from the list. Now it won’t reconnect at all. I am so completely stumped. Nowhere in the app or the paper instructions did it say not to delete the item because then it won’t se…

What I did to resolve this issue was keep home base plugged in to power but I removed the ethernet cable and my SD card from it. I deleted the outdoor camera also. Then next to the USB port there is a small hole. I put a paperclip in there for 30 seconds and that factory reset the base station. Then…

How do I download the current firmware? I am currently having this problem and I’m not sure what to do anymore.

Cam and Base directions here. You need a clean SD card. click on the blue release notes to find the current and previous versions of firmware. [image] How to flash your Wyze Cam Outdoor firmware manually Flash Firmware for Wyze Cam Outdoor Wyze Cam Outdoor firmware files can be found …

Just checking in with a +1 to this issue. We had power outages recently and 1 of 2 of my base stations never came back online and wouldn’t come online with any manual actions in the app. I probably should have just unplugged it at that point, but instead, like most of you it sounds; I deleted the …

This method worked for me. I was pulling my hair out. But now things are working again. BE SURE to remove the folder with the firmware (sd_update) from your micro SD card after successfully rebooting the base station! :wink:

Yes removing the SD is step 5 in the directions. Which version of firmware did you load on the base 4.16.2.16 or an older one. I have had no firmware issues in a long time (Knock on Wood) but I did load firmware via the manual method maybe 5 months or so ago without issue.

Nowhere in the process are you told NOT to delete the base if it is offline. It’s ridiculous the app allows you to. I tried resetting with the paper clip and that didn’t work. I don’t even have an SD card in there so I can’t try the other method mentioned. Based on past experience with wyze customer…

After several back and forth emails with wyze it is confirmed my base is now unusable: Thank you for following up. We appreciate you taking the time to troubleshoot with this device but unfortunately, our specialist confirmed that the unit couldn’t be fixed anymore. We would like to offer a replace…

I have just fallen into the “delete the base station and outdoor camera while offline” trap. After messing around for an hour I discovered this forum and assumed I would be throwing away the outdoor cam. I read here that someone had left the base plugged in over night and then was able to connect. …

I have a outdoor camera deleted and it shows solid blue. I can’t seem to add it back to my base station. My base station and another outdoor cam is fine. I need to get this one added back to my app. I can’t get that in pairing mode. Any pointers or it goes to trash?

Deleted Base Station from the app and now it won't connect at all

Power & Lighting

Antonius October 21, 2024, 11:14pm 27

Ask @KarlWS if he has a base he with part with.

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Deleted Base Station from the app and now it won't connect at all

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