Any idea when custom detection zones come out on V3? V2 got it last week, I assumed V3 would have it but it does not when my camera came.
Camera works great!
Suggestion for all - move all smart devices to guest wifi helps with connectivity.
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Hi @FBomb and Welcome to the communty forum!
Yep, Thought “custom detect zones” would appear w/latest F/W release.
Guess it is better to wait for one that works 99.98% then something bUgy.
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Didnt they turn off the update in order to resolve the " too many notifications" issue?
Edit:
Info here
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Saw it was released the other day but site seems to be down 11/24/2020 @ 1225 pm PDT (-7)
support.wyzecam.com ### Host Error
Looks like the link is mostly up/up again!
(https://wyzelabs.zendesk.com/hc/en-us/articles/360024852172-Release-Notes)
Yes they pulled back that firmware update it is not available for now
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OH! Thats the V2 that is working now. Stand Corrected: There is No V3 update.
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I can’t get my detection zone to stay where I want it. I have to turn it off as I want it at the bottom of the screen but it keeps going to the middle and I am getting notified every time a car drives by.
Hi @paul1 Use a Stylus Pen and grab the corner of the detect field to drag it to desired place.
When you exit the Detection Setting page, the shape will be saved. If not, may have to open a Support ticket.
I don’t have a stylus pen. I am able to move it to where I want but when I leave the page it does not save.
Hi Paul, Yes, that is a trouble.
After recreating the issue, go to Device Settings > Wyze Support > Submit a Log.
When you’ve sent the log in from your Wyze app, post the log number with your Support Case.
If you don’t already have a Support Case open, go to this link: (https://wyzelabs.zendesk.com/hc/en-us)
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