Contact sensors issues

[carverofchoice]

For those following this thread, the newest Beta App and Firmware (released 7/16/2020 fixed HALF of this issue.

I first explained the details in the thread about the new Firmware here:
2.12 Camera/Bulb/Band Beta Firmware test 7/16/2020

But I’ll requote it here since it’s relevant to everyone following this thread for this issue:

@carverofchoice

This new Firmware fixes HALF of a previous issue, but not the other half of the issue.
I tested the Contact Sensor “is left open/closed” Notification Issues from the previous firmware. See the following threads for more info on this issue:

• Contact sensors issues
• Contact sensor alert open for X minutes?
• Android app’s Contact Sensor notifications for “Is left open/closed” have not worked since April 2020
  (In short, when people set up a notification [on Android] for “Is left open/closed” for a sensor, it doesn’t save and is undone as soon as you leave that screen. If they set it up on a previous firmware, it stays saved, but still doesn’t push the notification anyway).

This new firmware fixes PART of the issue. If you already set up and saved the “Is left open/closed” notification while your camera was using a previous firmware build (ie: v.4.9.5.111), this new firmware (v.4.9.6.135) finally allows the notification to push to your phone! However, you can not make changes to it (you can’t remove it, you can’t modify the time, and if it isn’t already set, you can’t have it start giving any notifications for “Is left open/closed”).

Wyze Beta v2.12.9
Connected Bridge: 0.0.0.33
Cam Firmware: 4.9.6.135
Plugin Version: 1.2.6.39

So for anyone who really needs to update/use the “Is left open/closed” notifications, but still wants to use this newest firmware, your temporary solution is to do the following when you want to make changes to those specific notifications:

1. Take the Cam the bridge is connected to and temporarily roll back the firmware to 4.9.5.111 [or whatever other firmware you want that allows you to make/save those notifications].
   a) To roll back firmware, click on the Cam that sensor is connected to through the bridge. Click Settings (the gear icon). Click Device Info. Click Firmware Version. Click “Have problem?” Select “Revert” next to the desired firmware you want to roll back to (I recommend 4.9.5.111 which I previously tested).
2. After firmware rolls back on that cam, select the sensor you want to add or change “Is left open/closed” notifications for and make your desired changes.
3. Go back to the cam whose firmware you previously reverted and update the firmware back to the newest version (v.4.9.6.135).
4. Test the sensor by leaving it open or closed for the set period of time and you will start getting a notification for those now. At least, I do for mine.

So, it’s not totally fixed yet, but at least now there is a workaround to keep using the newest firmware until Wyze gets around to fixing the issue themselves.

I hope that helps someone. At least it’s finally working for me that way.