Hello, we have a bunch of wyze color and also some ‘white’ only bulbs. We’ve been having two bulbs randomly changing to blue… then back to white. We now have a second bulb doing it… does this mean they are going/gone bad?
color bulb version (enrolled in the beta too):
1.2.0.509
app:
v3.3.5 (b612)
Could be. I just responded to a similar post a few minutes ago. What has Support said? If you bought from Wyze or an authorized retailer and the bulbs are less than three years old, they might offer you a replacement.
ahh I must have missed that post when I searched. Yeah I wanted to post here first before I reached out to support. I didn’t think they would do anything since it says one year for the warranty. But I will see what they say. Thanks!
That was my thought with a flaky Bulb Color, too, but then @ssummerlin pointed out that it’s 3 years for the Bulb products.
So I have two bulbs as well that now almost always will only shine a pale blue color. Occasionally it flips back to white but only for a few min. I’ve been pretty frustrated by it actually. Was anyone successful getting them replaced?
Yes:
In my case, the problematic bulb was purchased from Amazon (a Wyze-authorized retailer) and developed problems within three years from purchase.
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