They have a very loud alarm if you pick it up without disarming it.
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(844) 999-3226
Yeah, saw that post yesterday as well.
If that is true, I haven’t heard an official announcement about it. Wyze still has Saturday on their support pages. 
Nor on Sunday thru Friday apparently
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Just had a real world example here. The motion within the zone seems to have been triggered by a shadow - and the cause of that shadow was a person detected beyond that defined zone (moving horizontally and NOT entering the zone). In my opinion this is the perfect behavior and the clip was accurately called a person and announced through Alexa.
Well, you have the right to your wrong opinion. 
Nothing outside the detection zone should trigger any type of motion event. Otherwise the detection zone is useless.
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what does this mean???
wait - are you saying person detection is available free for old customers? i am so confused.
Yes, sort of, maybe, if they get enough voluntary donations to keep it sustainable. We are all confused too. See
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can you please tell me how to actually talk to customer service.? i dont find a number anywhere. this is ridiculous!
thank you for posting this! i prob put mine in the trash, never thinking we would get royally screwed over!
how do i get to talk to customer service. i ordered 7 subscriptions, then found it doeasnt work w v1 cams. i edited my order down to 4, but never got a refund. worst part is i have not received 1 notification on any one of 7 cams since i signed up!!!
+1-844-999-3226
+1 (206) 339-9646
Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
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awesome! thank you
Wyze is NOT available on Saturdays, I received a “NO Customer Service Members are available, please call back during Service Hours”. This was not one call, but 8 over the whole “Saturday Hours” schedule.
Please correct your advertised support, it is, again for clarity, NOT available on Saturday.
This is NOT a good look Wyze!! The repeated proclamation in this thread that they are available is beyond frustrating.
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Copied and pasted what had been posted.
Didn’t verify the hours, that would have taken too long.
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I have double checked and they are available on Saturdays, but just to be sure I will call them this Saturday just to be sure.
For those of us who just finished the free trial, there seems to be no option to sign up for any recording option. I’m I missing something?
You can add it through your WYZE account here:
https://services.wyze.com/services/
I tried that but there is no clickable “buy now” button.
There is only a text box that describes the bundle, but I can’t click on anything to buy it.
I really need to resolve this as I didn’t realize the free period was over until today.
Thank you,
Becki