I just tried since you mentioned it, and it does (if you respond that you’re in United States or Canada, anyway, but I suspect it has an idea because of my IP address):
They also used to have a nifty full-page e-mail form for submitting a new ticket, but it appears that they’ve done away with that recently. (I don’t know if my own contact with Wyze had anything to do with it; nevertheless, I have apologized for this.) You can still get to an abbreviated submission form through the chatbot, as well.
Welcome to the Forum, @CanTrader! 