EMAIL Customer Support - Direct Path 2024

[peepeep]

Chat support is not accessible . How do i reach to support?

Here is how you can get to Support: From the regular CS link https://support.wyze.com , click in the middle box, a text entry pop-up is displayed, start typing “Customer Support” for example. You’ll get the chatbot. You can either chat with the bot or ask for an agent. I haven’t tried asking for phone number in a while, but I’m sure the bot will give it to you. [p38B76BnW829O3724aYrW2Q8n3v283Kd1]

Chat support is not accessible . How do i reach to support?

I just tried since you mentioned it, and it does (if you respond that you’re in United States or Canada, anyway, but I suspect it has an idea because of my IP address): [image] They also used to have a nifty full-page e-mail form for submitting a new ticket, but it appears that they’ve done away with that recently. (I don’t know if my own contact with Wyze had anything to do with it; nevertheless, I have apologized for this.) You can still get to an abbreviated submission form through the …