How do I chat with support?

How do I get an option to chat with someone? These.ordwr issues are slowly driving me crazy. Two items were supposed to be shipped but only one was. My vacuum is missing. I’m livid.

How do I chat.

@Jojodapyro You can speak with a live Wyze support representative by phone.

Wyze Support:

Wyze Customer Support (206) 339-9646** Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT


So the chat feature so many people talk about isn’t real

You kind of have to fight with the Chatbot until it stops trying to be helpful and connects you to a human. I used it once and got through after about 8 minutes.

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@Jojodapyro You can use the chat. To get to a real person, answering “NO” to the questions will skip over all irrelevant auto responses much faster.

Wyze Support Live Chat