Ah, you missed the memo then…Wyze changed their policy in early 2022 to not include cloud events automatically for free anymore. Your motion events should’ve stopped working over a year ago. They sent out constant notifications about this by email, pop-up messages, text, social media posts, announcements, everything. They did everything they could to tell people they were changing it. People started complaining that they were constantly being notified about it. Here are a couple of the announcements about the change:
If you were or are somehow still miraculously getting cloud events after spring/summer 2022, then it was a huge glitch (though my guess is that you were still getting motion notifications, but just didn’t realize the cloud video events were gone now). Your cams were supposed to be cut off from cloud events for over a year now. I believe there were a couple of exceptions for cameras that didn’t qualify for Cam Plus Lite such as the Video Doorbells (those still kept cloud events).
If you never signed up for Cam Plus Lite, but you want Motion Detection Cloud events, you have to sign up for Cam Plus Lite and assign the camera to the Cam Plus Lite Program. There is no other way to get this back. Without doing this, the cameras will still do motion detection, but they will only store a thumbnail image in the cloud. You will have to watch the event on the SD card instead. But the good news is that you can choose to get Cam Plus for Free. Just go here: Cam Plus Lite | Home Monitoring & Security Service Plans | Wyze – Wyze Labs, Inc. and then follow these instructions:
