Can't manually update firm

[dr.know]

Here are a couple msgs from @UserCustomerGwen re: Update FW 4-x-6-191

Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20

We have this update paused as we look into what is causing this problem for some folks. If you are having trouble with your Wyze Cam being offline after the firmware update, please send in a log. The usual method won’t work because the camera is offline. This time, please generate a log by putting a microSD card into your Wyze Cam, waiting for the ding ding sound, and then read the file with a computer. When you find the most recent one (they’re named with dates), please make sure it was genera…

Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20

Hi, everyone! We have a hypothesis about what may be going on. If your Wyze Cam disconnected after the update and could not be brought back online by power cycling, could you please tell me what your time zone is?