We have this update paused as we look into what is causing this problem for some folks. If you are having trouble with your Wyze Cam being offline after the firmware update, please send in a log.
The usual method won’t work because the camera is offline. This time, please generate a log by putting a microSD card into your Wyze Cam, waiting for the ding ding sound, and then read the file with a computer. When you find the most recent one (they’re named with dates), please make sure it was generated around the time you tried to get a long and, if so, send it in an email to xli@wyze.com. If not, you can insert the microSD card again if you want to try again.