What happened with Wyze it used to be amazing! But these last 3 yrs it’s turned to garbage! Now i cant connect to a single camera ! And these outrageous nickle and diming fees! I cancelled everything today. I have not been able to connect since Feb this year!!! Refund!!!
Cameras
Wyze App
What nickle and diming fees do you mean? Unlike a few other companies, you can use Wyze cams without any fees or subscriptions.
That sounds like right around the time Comcast Xfinity did their security update on their XB7 Gateways that are blocking remote connection to Wyze cams. I am taking a wild guess that you have Xfinity or Roger’s Cable internet or something like that with an XB7 Gateway?
If so, there are some potential solutions, but it sounds like you already got rid of everything?
I don’t think that will be possible in this case. There are no refunds on subscriptions, and the money back guarantee on hardware is 30 days. However, Wyze cams do tend to hold their value extremely well on resale, so you may want to consider posting your stuff for sale on something like eBay.
If you have something other than an XB7 gateway and are having a problem other than being able to remotely connect to your Wyze cams, feel free to clarify and/or contact support.
Regardless, sorry to hear you have been frustrated since February. It definitely sucks when things aren’t working the way we expect them to. I hope you find something to meet your needs.
Please clarify. If you are in fact using the XB7 as @carverofchoice mentioned, you need to be angry at your ISP, not Wyze.
I’ve yet to see an ISP gateway that doesn’t have some sort of bug or glitch from time to time. I steer people away from them whenever possible. The one exception was the Verizon G1100. That thing was actually pretty solid. Wifi is not spectacular but that’s due to the internal antennas. I have a couple people still using those (they’re good for up to 1G service, even if Verizon tries to get you to upgrade to a newer one) with wifi disabled and their own better wifi access point behind it, but the G1100 is still doing routing, DHCP, NAT, etc.
However I’ve never seen a Comcast provided gateway that didn’t have on and off problems.
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same issue, couldn’t view cameras. Everything else on wifi works, including a dif security cam. Not sure why wyze has issues.
I fixed it on my side, I had to update the app and it worked
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