@habib , There are far smarter people here than I, but I will share what I would try. Granted, I can’t defend or explain what’s happening to you, and the same for what I suggest, but here goes anyway.
Is this behavior the same when you are on site or only when you are away from there. Is this still the same problem, right after the 1) router has been restarted, 2) the camera has been restarted?
Can you adjust anything inside the router? I would try changing the channel for the 2.4 GHz band? Likely on Auto. I would try 6/7 or 10/11. Even 1.
You said you were using, but you didn’t say if you must use ISP supplied gear. Or if all of it. I would try supplementing or replacing for a test some. For instance if that’s a modem/router combo, I would bring with me a cheap, new tech router and disable the router side of the modem/router and test that.
And, no logic to this suggestion, but worth trying, I THINK, place a WiFi extender between your router there and cameras. If it doesn’t help, return it to the store. But just wonder if it makes a difference. (It should make no difference, I think.)
I am going to try all of your questions in one reply.
I lost WiFi for almost a day due to ISP issues. When the WiFi cane back I started watching footage from SD to see if something happened while I had no service. As I mentioned the stream was perfect including forwarding and rewinding. 100% sure I was watching SD stream
@Sam_Bam, all my cameras are on static IP and my router is on channel 6, not to mention that there is no one around for miles. Unfortunately I am forced to use ISP combo router/modem.
I discovered this accidentally and has me stomped as well.
I wonder if the SD card playback allows the stream to be variable quality, while the Live view only streams at whatever you set in the upper left of the live stream. If you set it to HD, maybe it tries to force HD and will just buffer and freeze if it can’t handle it, while the SD card allows it to change the quality of the stream to fit the network need…if the connection is weak, then it might scale down. This seems to fit with the quality of some of my recordings that seem to have a little variation sometimes.
We assume it streams the same as the live stream, but maybe that’s not the case.
We have been told that Wyze cams have at least 2 different streams that are used. In the following post, the employee was explaining that Apple denied Wyze’s Homekit application because the second stream is only 360p, and Apple required the second stream to be 720p.
The relevant thing for my thought-train is that there is more than 1 stream for video. Even if you have it set to HD or whatever. I do not fully know what the purpose of the second stream at a different resolution is, but we know there is one…at least one…
We also know that Wyze streams video in multiple other protocols. For example, we know streams to Alexa and Google displays use WebRTC, while the Webview uses some Amazon Protocol that Wyze previously said routes through the internet instead of staying local (or at least it used to when it first launched since they said they were being charged per stream). We assume the live stream at least uses something different since it stays local, and seems to have a different quality than Google/Alexa. Sometimes when I stream to my Google or Alexa, it looks fine unless I try to zoom in at all, at least I noticed this recently on my V3Pros, then it is obvious that it is showing me the view in something other than 2K/HD, because it is immediately unviewable if I try to zoom in. So definitely not streaming to those in 2K despite me having it set to 2K in the app, which does seem to stream in 2K.
In Docker Wyze Bridge they indicate multiple streams:
Though I think they are converting it, I am not 100% confident, but it is interesting that they say they have 3 streams going for each camera.
Regardless, it definitely does do multiple streams at a time, since a camera can upload a cloud video while streaming to a phone (and still record to the SD card). In fact some cameras can do all of the following at the same time: Upload a full-motion event to the cloud, upload a 12-second sound event clip, stream liveview or SD card playback to the phone (sometimes stream liveview to more than one phone), stream to a Google/Alexa Device, stream to webview, and record to the SD card. Someone tested the streaming limits on some cams. I can’t remember the outcome, but I think someone got up to like 5-6 device streams at once one time before it started ending streams from overloading the camera. Maybe they’ve changed things since then as the OG’s are limited to 2 device streams at a time now.
I think I am leaning toward a hypothesis of: the live stream will try to stream in whatever quality you set it to, while the SD card playback might vary based on the network connection available to try to provide a stable stream. So your video might freeze and fail on the live stream when set to HD, but work better for SD card playback. We would need an employee to chime in with more information to be sure of anything though.
Some time ago I was questioning an employee to why I can view the same stream at three different resolutions on three different devices and which stream is being recorded to sd card. Never got a straight answer.
I think there is more than it meets the eye with Wyze cameras
Nothing is as smooth as 12 year old single malt except 12 year old single malt, and nothing is smoother except 18 year old and older single malt scotch. And that applies only to the highland single malt! None of that lowland stuff for me!
I beg to differ. Apple (not directly) has put food on my table, paid for university education (US equivalent to college, I think in the US) to two of my lovely daughters, paid for all my toys, boat, snowmobile, ATV, vacation home, so far away from people that I can hear the stars hum to me.
I am a graphic designer that has his own business and employs a few good lads and gals. Putting food on their table and contributing to the community. All of that was made possible by Apple.
Apple, brought us the Laser Writer and together with another evil empire (Adobe) revolutinasied the graphics industry. Not to mention the other industries that would still be in a dark ages (DOS) if it wasn’t for them. I know, the gap between Mac OS and Windows has shrunk over the years, but us, in the graphics industry in the 80’s did not have a choice but to stick with Apple. Microsoft was way, way far behind and Google and Android were just a dreams in their founders heads. Luckily, either all or some, worked at Apple at some point in time.
I think your’e getting my point where my loyalty to Apple comes from. If you want to start a new thread about Mac vs PC (Android, Google, Alexa and all the other spinoffs of Apple, I’m game, but let me assure you it will lead to knowhere. It might turn us into enemies and we might loose some more hair, but it won’t solve anything. So, let it be, I love Apple and you love Android.
I have invested thousands of dollars in the Apple ecosystem, and I freaking love it. Maybe it makes me soft, but I don’t have to spend hours and hours to troubleshoot it. Those are hours that I’d rather spend with my family and tinker with my hobbies (Wyze cameras), instead of waisting that time and money on IT professionals and consultants to “help” solve non existing problems.
Believe me, I tried to switch to the other side (Microsoft and such) to save money, but in the long run it cost me more to hire the above mentioned professionals and consultants.
I hope you “like” my long winded post and we can still remain friends