Same here all cameras disappeared
Add me to growing list of frustrated members.
Forced shutdown, Cleared cache, Uninstalled, Rebooted, Reinstalled = Failed to resolve.
Getting notifications but no live viewings.
Me too! I’m getting rid of this POS camera come Christmas. What the heck kind of camera service just disappears randomly?
1 Like
I hate this company. They used to be good and now the list of problems is growing daily
Same here, uninstalled, installed, logged off, logged in, restart the cameras, nothing seems to work for the moment.
Drat… Mine are gone too. Super bad timing… I don’t understand why local account and camera profiles stop working. Fallback authentication and connection for local devices should be standard for any security camera platform.
Mine just came back
Mine is back now
My application made a big flickering glitch on my S7 and then simply vanished. A few minutes later I had the Mac addresses and could hear notifications and then they vanished from my phone.
I uninstalled and reinstalled twice and finally got it back on my phone working, but now everything is acting weird including the sync time, major lag between rotating my camera and seeing it on my screen etc.
Seems that as of late, Wyze is going the same direction as SimpliSafe whose products are complete junk. We tried out their full system in my place, as well as an elderly veteran that I was working with at the time. It was an absolute Nightmare and I am noticing similarities between the two company’s and I really hope Wyze does not go down that path.
I also hope they get these cameras fixed because before the last couple of updates they were absolutely wonderful and I was really happy with the product, except for the fact that all of my sensors were DOA which Home Depot would not fix and I could not get a response from Wyze which I thought was pretty lame.
(Btw, these issues are now presenting on my phone, Samsung Tab, as well as my iPad)
Just my two cents as a new user 
Seriously? Again? Everything is s blanked out, with some message briefly showing something about my cart. Get your act together Wyze.
On top of it all Wyze logged me out of my application and I cannot log in or get a password reset. How does someone run a company this way?
Thank you.
2 Likes
My cameras and devices all disappeared just now. When I log back in I get just “new device” and everything’s gone. I’m on android on a Pixel 3A.
Happening again. This is starting to get old.
.
And this time, the sensors (motion and contact) have gone offline or non-responsive even if online.
Wyze will start losing customers, including loyal ones like myself, if this kind of trouble recurs at this frequency.
Android app v 2.15.21
Running the most recent beta firmware
2 Likes
This is why I now block all Wyze emails. The same problems pop up for weeks and months. Make your cameras work, or I have zero interest in your scales, thermometers, or robot vacuum. Super simple guys. Be good at something, or irrelevant at everything.
It’s been 24 days, is Engineering still working on trying to resolve the missing devices issue? Will you be updating this posting once the issue is resolved, so we can go in and test?
I’m sorry it has taken me so long to see your post. Are you still experiencing this problem with the missing devices?
Yes, they asked me to update to the latest version, but after doing that, all devices were still missing from the app.
Engineering said I could go ahead and re-install my wyze band. Doing that would not cause any issue with the cameras.
Unfortunately I can’t reinstall the cameras as they’re being used as security cams for our vacation home in Maine and we can’t go there until Spring.