Ok just gone full circle…
Billing address doesn’t mean anything, are Google play credits available to pay from the mobile app ?
If you purchase a Wyze service In-App via Google, you should be able to pay using any source/method accepted by Google. Please keep in mind that a Wyze service (Cam Plus in your example) purchased in-app via Google (or Apple) is no longer under the purview of Wyze. In order for your Cam Plus subscription to be applied to your cam, you’ll need to ensure that your subscription email address (whatever you use for Google Play) is exactly the same as your Wyze account email address that you use to setup your camera. In addition, any issues you have with your Google-purchased Cam Plus subscription, including but not limited to refunds, subscription cancellation, etc., must be handled via Google or the Google Play Store. For example:
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Thanks, that’s good news.
I understand it has some limitations, but why not offering at least paypal (any country account) to subscribe ?
You don’t want to deal with foreign credit cards, ok I get it, you don’t want to ship abroad, ok no problem. But why blacklisting foreign paypal accounts ? Google will be happy to take a fee but I don’t think it’s very logical…
I think you missed the point. If you purchase via Google, your purchase (payment, subscription management, etc.) is all handled by Google, not Wyze. Whatever Google deems acceptable or not acceptable as payment is not under Wyze control.
If you purchase directly from Wyze via the Wyze web storefront, the following is accepted, including PayPal:
For the US:
We accept most major credit cards, such as Visa, Mastercard, Discover, and American Express. We also accept Amazon Pay, Paypal, and Klarna.
For Canada:
We accept most major credit cards, such as Visa, Mastercard, Discover, and American Express. We also accept Paypal and Klarna. We do not accept Amazon Pay for CA purchases.
Unfortunately, if you are not located (your billing address) in US or Canada, you cannot order directly via the Wyze web storefront. Wyze is not yet equipped for sales outside of the US and Canada.
I don’t work for Wyze. I’m a user like you. I don’t make the rules, I just volunteer to help keep the forum running smoothly and help answer users’ questions. If you’d like to help move this wishlist topic along in order for Wyze to open up direct sales to international users, please comment on and/or vote for this request:
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I understand all of that, my point was, they are actively blocking non-US/CAD paypal accounts, which makes no sense at all because there is no downside in accepting them, it’s all handled by paypal.
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Please read through this topic. It may have a solution for you. If you have questions about some of the posts, please reply to the poster in the topic as I am unable to answer or comment on bypassing any policies. You should also vote for the topic:
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