Cam Plus assigned to cameras but not recording longer videos

SlabSlayer hit the nail on the head. thumbsup2

There is no problem with your account or cam. The “problem” is that Cam Plus does not support Sound Events. If you look at your excellent examples in your 1st post, your events are being triggered by sound. Unfortunately, back-to-back sound events are limited to 12-second clips with a 5-minute cooldown regardless of subscription. The Cam Plus ad is being incorrectly displayed causing confusion for Cam Plus subscribers. I think a motion detection event resets the cooldown, but I’m not positive. Please comment on and/or vote for this wishlist request to show your support for removing the restrictions on sound events: