Cam Pans suddenly won't stay connected

Mine has no mention of WPA3, so maybe yours is good enough to meet the network coding in the new releases. I will have to get a modern router certainly before Wyze mandates the updates or else.

Wyze cams are currently not WPA3 compatible so far as I have read. They should work on WPA\WPA2 just fine. Mine have no problems on WPA\WPA2.

So I guess no one really knows the root cause for some Wyze Cam Pans not functioning properly with the recent updates then. I suppose I could try the newest update to see if something has changed and revert back if still bricked but it’s tiresome.

I haven’t seen any definitive explanation given, only educated theories. Because it is not isolated to just the PanCam, but also affects the V2 with a very similar build number, my theory is that the new Edge AI and IoT software they are trying to push onto the cam chip for more local processing is causing the problems with reconnecting to the network. It looks like some of the older Pans react differently to the newer ones indicating there were chip modifications made in the recent past. The firmware isn’t playing nice with one of these chips.

My Pan isn’t affected. But mine has also been step updated thru every beta and production release. Not sure if stepped updates are different than jumping to most current.

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The Cam Pan V1’s purchased in 2020 still cannot be flashed back to 1002.

No firmware upgrades apparently are available to remedy the situation wherein the V1’s refuse to reconnect after powerdown.

Given the above, should I just take it for granted that Wyze has abandoned the V1 altogether 2 years after I purchased them?

If so, I wonder what will prevent them from abandoning any product 2 years after purchase.

A 2-year lifespan for a camera seems less than acceptable.

Wyze has not abandoned the V1 or the WCPV1. They are working on the firmware and have acknowledged the problem. This is not specific to the WCPV1. It has also affected the V2 more frequently.

Just because we don’t see daily traffic from Wyze generated by this doesn’t mean they aren’t working on it. It may take longer than we expect.

A quick follow-up in the original issue of no restart after shutdown for the two cams still on .1433 - some new details:

Is your network password more than 21 characters?

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Fair enough.

Yes, password is longer than 21 characters. They suggested I change to shorter password, but I told them that that would necessitate going into settings of every other device that is working without issue.

Many of the devices are in inconvenient locations, and it didn’t make sense from my point of view to do so.

Ok. Wasn’t sure you were in on that thread.

One option would be to create a guest network with a shorter password just for those two cams to operate until the fix comes in.

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I refused to shorten the password for my networks as well, so definitely understand that outlook! ( it was only luck that my devices went back to 1002 w/o too much grief )

But just had a very inelegant idea - what about grabbing an old spare router or repeater and hanging it off your “real” network, but giving this segment a different SSID and the required short password? I know there are many sound reasons not to do this - double-NAT, reduced speed, etc - but might be interesting to see if the shorter password alone solved the connection issue…

EDIT - or what @SlabSlayer just said faster! :slightly_smiling_face:

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EDIT: :+1: yup!

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Thank you to you both.

I will give that a try. :slight_smile:

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Just want to say thank you to SlabSlayer and sodcam.

I put the 2 recalcitrant cam pan v1’s on guest network and they work!

At least now we don’t have 2 useless cameras while we wait for the firmware issue to be corrected.

Thank you again. :slight_smile:

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Very glad to hear it! :slightly_smiling_face:
:+1: :+1:

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4.10.9.1574 seems to have fixed the issue. :slight_smile:

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This is good news if it actually unbricks the Cam Pan V1s! I won’t update my remote cams yet though, since if anything goes wrong I’ll have to drive 90 minutes both ways top remediate and winter just hit eastern Ontario lol. I still cannot trust without being physically there to remediate. Thanks for posting the news!!

I have 4 Cam Pan V1’s.

Following the 1433 debacle, two of them were able to flash back to 1002, and two were stuck on 1433,

All four of them were able to update to 1574 and stay connected and reconnect even after powerdown.

I really hope it works as well for you too. I certainly understand not wanting to deal with a 3-hour roadtrip! :slight_smile:

Just wanted to say THANK YOU for solving my problem.

I have a Pan Cam v2 cameras. It was running Firmware 4.49.3.2864 but would just stop connecting after the first motion detection. I thought the it had finally worn out. It was in a sheltered outdoor area. It didn’t get wet but it got exposed to a lot of hot/cold cycles… anyway… I was about to toss it when I saw these posts. I downloaded and flashed firmware 4.49.1.47 and poof, my camera works again.

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Made the mistake of trying to update to 4.10.9.2351 on one of my cam pans and now it show offline but works fine otherwise however I cannot remotely turn it off. Anyone know how to fix this? I’ll never update my other one. Thanks Wyze.

If it is loading the live stream for the cam but showing offline in the Home Device List, you can still turn it on and off within the Live Stream by using the “More” menu, “Turn Off”. When it is off, you can turn it on by loading the Live Stream and pressing the power button.

Yes thank you. When I pressed Off, the camera still records and plays back live audio sound so how can this be off?