Base Station Broken & Out of Stock. Am I Out of Luck?

My Wyze Cam Outdoor Base Station stopped working about a month ago (solid yellow light; couldn’t connect to the cameras or to the internet). After some back-and-forth, Wyze Tech Support gave me a $10 Wyze gift card for my trouble. I was perfectly happy with this solution–the base station came as part of a refurbished starter kit, so the gift card was pretty generous.

Since then, however, the base station has been out of stock on the Wyze store and, seemingly, everywhere else. Even if I wanted to spend the extra money and pick up another camera/base station bundle, I can’t because they are out of stock, too. As a result, I have three v2 Wyze Cam Outdoors and an annual subscription to Cam Plus that I can’t use.

At this point, it’s starting to feel like I should just scrap the whole system. From what I can tell, Wyze has moved on to the new Battery Camera Pros, so it seems unlikely that the Base Stations will ever be in stock again. I’m sure the new cameras are great, but I’m not really interested in spending roughly another $300 to replace all my cameras.

Does anyone have any insight into if/when the Base Stations are ever coming back? Am I just out of luck?

Here is where I see realistic hope:

Wyze recently beta-tested a new trade-in program where they let people trade-in some old hardware in exchange for a discount toward newer products.
If they determine that this program yielded satisfactory results, they might extend it more widely and publicly. This would likely have people trading in their WCO cameras and base stations for a discount toward the newest Battery Cam Pro model and then Wyze would put them up for sale as refurbished options again.

Unfortunately, I don’t know when or if this will happen, but it is a reasonable possibility.

They might also get in another shipment of replacement parts at some point and then the replacement Base stations only sell for $9.99.

I checked eBay and Amazon and didn’t see clear solutions there either.

2 Likes

Welcome to the forum @Nosredna.
I have an extra base station I am not using. It is out of box and only used once to test with.

I offered it another forum member a number of weeks back but they did not continue the conversation.

If you would like it, I would be happy to give it to you.

3 Likes

This is a very generous offer, @R.Good ! If you’re still willing, I’d love to take you up on it. I’ll PM you.

2 Likes

I have a dead basestation which has stranded 3 Outdoor cams. I would love to see a trade in program, so i could upgrade to newer cameras. I have been slowly upgrading old v2 cams to v3 or v3 pan cams.

1 Like

Same issue but they only gave me a $5 gift card that I cannot use. My base station is stuck in the blinking blue light phase and nothing has been able to fix it. This happened when they had that security breach. Wyze support was not useful at all and I haven’t been able to get it back online, so I think my 3 outdoor cameras are useless now. Too bad because I really did like the service. I’ll have to go with a different camera system. No way I’m repurchasing this one.

If it is blinking blue it is trying to connect to your network. Is the base connected to the router via ethernet on the same network it was originally set up on?
Is your phone on the same 2.4 GHz network?
Did you ever delete the base from the app when it was off-line? If you did throw it all away because it wil never connect.

There is a Wyze Outdoor v1 starter bundle (base and 1 cam) currently on eBay as an auction item. It is advertised as open box, new no wear, but picture of box calls that into question. $32 opening bid.

Yes I have done all the things and followed all the steps :blush:

Thank you that sounds iffy but maybe I will check it out

For the record, I’ve had good luck buying on eBay.

1 Like

Walmart online is selling the v1 starter bundle (restored) for $31.47, with free shipping when purchased online.

not sure of the site is legit or not, but they seem to have a used starter bundle available for $24

Used for a Wyze item is a gamble.

So is Wyze getting out of the camera business or what?? Nearly everything out of stock for past few months and the outdoor base station out of stock for at LEAST 10 months!! Unacceptable and looking for alternatives at this point. So much for 2024 as year of the camera.

1 Like

Just because a four year old item is out of stock doesn’t mean that any company is going out of business. In 2024 Wyze released two cameras, the V4 and Floodlight Cam V2.

How many four year old iPhones/iPads can you buy from Apple today?

1 Like

Stay tuned for the Wyze Week 2024 happenings. I doubt you will find a replacement v1 base station. The only one available in my past searches is the v2 and only as a bundle. I believe it is compatible for v1 cams.

Yeah the base station is exactly the same for the wco v1 and wco V2.

No, I believe they’re just upgrading. My understanding from what an employee said somewhere earlier is that ever since they launched the new Battery Cam Pro model, people don’t buy the WCO models at a high enough rate anymore to justify ordering a large enough batch from their supplier to make it affordable enough to continue ordering very often, if at all, so they said they plan to continue supporting the WVOs, but may not continue to sell them anymore because they’re too low of a demand compared to the BCPros.

But I don’t speak for Wyze, I’m just paraphrasing what one of the employees said they believed was likely with the WCOs (I think it was on Discord within the last year).

So it doesn’t mean they’re going out of the camera business. They even just launched a new camera today. And they’re still supporting existing WCOs. It just sounds like they won’t be ordering new batches of them very often if at all since orders for them dropped so much after the new models launched.

Contact this member @KarlWS and see if he still has a base he can part with:

I’m having this same issue. i have two outdoor cameras that i can’t use without a base station. There is no way i will be purchasing anymore cameras if i can’t connect the ones i already have. Very disappointed as i also have the doorbell and two other cameras and would like to add more. I have called several times and have been told they can’t separate a base station from one of the bundles in order to remedy the problem.

What’s really weird is the outdoor camera turns on every once in awhile but is not connected to anything. I had to turn it towards a wall because it was really weirding me out.

2 Likes