App 3.0 - Not so good!

I don’t get a live view of my cameras in the home page. But I have a group of cameras called cameras so maybe that is why?

Also, I can press the power button on the group to turn them all on/off too.

Maybe my standard setup acts as a workaround for those that don’t want the “live view”?

This same setup works for me. I jump to a screen to easily see 8 live cams.

I have two cams scheduled to turn off at night and back on in the morning. My other six cams run 24 hours. I see no delays or issues.

From my experience, I have Constant crashes since updating, I shouldn’t have to continuously restart my phone. Cams are very slow to connect now, the worst is the flood light pro. I have cleared cache cleared data and reinstalled. Same issues. Android app.

Tx. Good to know about the Group Power button…

Mine just updated to the new version last night. Don’t like it at all. I rolled it back to the previous version. I don’t like how big the thumbnails are on the favorite tab and having to wait for the camera stream to load. Greatly prefer the old app layout with the smaller static thumbnails on the home page. I can see and have access to more of my cams at once without having to scroll thru those big thumbnails

1 Like

How did you roll back to previous version?

1 Like

You’ll need to uninstall the current version and turn off auto update for your apps to keep the new version from returning. This only works on android

I mentioned this issue in the beta release that having the preview running in the background eats the bandwidth for individual cams. One may connect but there is a delay so realtime is pretty much non-existent. I expected this issue to be corrected and it hasn’t. Now there is no recourse. This new release makes my individual cams useless.

2 Likes

Wow, nothing but issues, crashing when loading cams (on Android) slow connecting. Never had these issues before 3.0! iPad app will not allow you to rotate, must always be in landscape, cameras disconnect when scrolling through favorites. I think this should have been beta tested longer to take care of the bugs… just becoming very unusable. I have restarted my phone muliple times, reinstalled the app. It just seems not ready for prime time… Should have given users more time to use the old app or allow us to return to the old app (it worked).

New version sounds pretty bad. On my iphone I turned off auto update for my apps.

Try the app on a secondary device and see for yourself.

I have no issues with the new app.

I would not have any issues with app 3.0 if I only had 6 or 8 camera.
I have 50 Cameras, 30 plugs, home monitoring with water and temp sensors.
Wyze Doorbell and Lock.
This makes the Device list show 90+ devices plus my Groups.
On app 2.0, I only have the groups listed. Makes it very organized.
App 3.0 is a disaster. Completely makes my investment trash.

Replacement costs for the plugs will be around $280
I haven’t calculated replacing the cameras or home monitoring yet.
I love WYZE and recommended it to everyone. I can’t anymore.

SAVE YOURSELF WYZE… make reverting back to app 2.0 available until App 3.0 can be fixed.

2 Likes

I think you nailed it. I have my eight in a group under favorites. Would grouping help while a better resolution is provided later?

Hate version 3. Here’s why, I have more than 18 cams and on the old app I could quickly scan the main page and it would show a lock frame of the latest movement on that cam. That’s gone !

If I wanted live I would tap the particular camera. Now it has to load the cams. I would like the option to stay with the old style app or use the new version all within the new version

1 Like

Well there is no way to turn cameras on or off like before. Pure Idiocy.

And now instead of seeing my cameras and everything like before, it’s a mess. The organization of a user dashboard should have been PRESERVED.

Perhaps I made a mistake buying 20 cams and other devices.

There is a list of dumb design decisions with this new app.

2 Likes

Home screen camera icons no longer indicate recent activity which was the most useful function of the whole wyze app. So far as I can tell now its a time consuming search through the events tab to find out if a camera has been tripped. No problem if you only have 1. How about 20? Any suggestions to speed things up?

1 Like

If the main issue is the thumbnail images that accompanied the camera on the device page, then I believe Wyze is looking into this as this has been one of the most requested thing to put back.

For now, that option is not there. However, if you go to events and filter by the cameras in question or look at the list, the most frequent events are at the top.

So question, are you looking at being able to see when each camera last event was without needing to go through the full list of events and without filtering based on camera?

1 Like

No. Looking for a way to dump v3.0 and revert to the prior version on an iPhone.

1 Like

Yea, I saw your post first. As far as I know, there is no way to roll back the app on iOS. on Android you can side load an older version of the app.

1 Like

Yep, and I appreciate that. At this point I have all but written this fiasco off as a lost cause. I represent only one consumer’s opinion and, for the most part, accept responsibility for exercising blind trust. I should never have applied the update.

I have too much invested into Wyze products to abandon them now. But it would sure be refreshing if there was someone in the Wyze hierarchy with enough backbone to say, yes, maybe we didn’t research or test this “upgrade” enough before releasing it upon the Wyze user family and maybe we should have built in a parachute so unsuspecting customers could step back into a known, working version.

Asking too much?

1 Like