Also 129 million in Mexico which is multilingual.
That’s what happens when you want to do business outside of your own Country. 
Thanks for tagging me in! We recently gave an update on this! We’re still working on Canadian shipping. Right now, we are trying to negotiate for lower shipping costs so that our Canadian friends are able to have the same experience as our US customers. We can’t make promises but we are doing our best but this has thrown off our timeline.
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Thanks for the rant doc and I agree 100% but it appears from a comment earlier today that they (Wyze) may be gett close to shipping to Canada. If I am not mistaken French was the reason for the delay with Alexa and also the reason we have to tolerate a bilingual keyboard if we buy a computer in Canada :-(. Pure bull#&it !
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Doc, not entirely true. They could easily allow Amazon.com to ship to Canada (yes we would pay more, but let us decide if its worth it). I buy a ton of items from Amazon dot com (not ca) (which handles all the duty and taxes) and its not bad prices considering (our dollar sucks then its expensive, just the way it would be if someone stocked it locally and added their markup to it!).
I see it as a cop-out for Wyze to say they can’t send to Canada. Amazon dot com (or other online retailers) don’t have to have French on it!
Amazon.com does ship Wyze to Canada.
A V2 is $36.27 US ($47.98 CDN).
The V2 from Amazon.ca is $45.99 CDN total.
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Somehow they are making it to Canada and at a price of 73/74 bucks CDN for a pair is a great deal with no hassle from good old Amazon. With prime I get next day delivery in Calgary on a regular basis. I am the geezer geek of the neighborhood and have installed a bunch without ANY issues.
Hello,
It’s been weeks since I read the comments to this post and I’m really disappointed with the behavior of many Wyze users.
I am Québécois so I speak French and I see that people without embarrassment spit on our language is pitiful, I am not the best in English but I make efforts.
NO ! Items sold in Canada are not required to be in French if located outside of Canada. Ask a little bit.
Quebec represents a large part of Canada and you should have a minimum of recognition with us, I do not like English from Canada any more but I do not [MOD EDIT] them publicly on the internet.
Regarding Wyze products I use for over a year and no problem despite my low level in English, the options are clear and if necessary I ask for help to Google.
Thank you
[Content edited to remove profanity.]
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Ugh, I hate bilingual keyboards. Had one on a laptop before and it’s infuriating typing on it. Especially the left shift key. Macs are immune and third-party keyboards. Luckily, stores here only sell english keyboards, so I get that for my desktop.
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#WYZE, this is a great time to introduce Canadians order directly off of your site with the intro of Wyze Lock! Come on!
I am from Canada and 100% agree. If Amazon and other companies can do different countries then Wyze should be able to as well.
It isn’t the fact they can’t it is the fact they are still figuring out the logistics.
You are also comparing a massive company like Amazon who has been around for quite awhile to WYZE who has been around a few years.
It’s not that hard, Just like any business decision, if you don’t specialize in it, outsource it. I don’t need to list the major shipping juggernauts that have cookie cutter shipping plans that can be applied here. #Wyze, you didn’t know how to build a door lock, so you partnered with people that did to get the job done… So, what do you do when you don’t know how to ship to Canada…?
Here is the latest response in another thread about shipping to Canada
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Some of the posts probably could have been more respectful. I’m not sure which posts you’re referring to specifically, but in general, the point is just that supporting additional countries comes with some added logistical challenges, including the ability to offer support in multiple languages. In the US, English simply is the primary language, as a numerical thing. (Not a superiority thing. Plenty of languages are better than English in many ways. Haha.) It would be preferable if every company based in any country could support scores of languages, but that’s not always feasible. However, Wyze is certainly growing so I imagine this is on their radar.
Actually English is the primary language in Canada and 2nd in the world behind Mandarin. That doesn’t make it better, it’s just used more.
There are added costs to every product to support multiple languages. As Canadians we know that and have accepted it as something we need to do. US companies don’t have to and it is an added hurdle for them if they want to sell their products in Canada.
Many Asian and European companies support multiple languages by default.
Hi @j.rolyat, while I understand your concern with this matter, the Community Guidelines do state, “If You See a Problem, Flag It”. That is how Wyze would prefer things like this are handled.
Thanks!
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Presumably at some point after Wyze actually starts selling its products in other countries. Right now, sales and support is limited to the US, so it’s not recommended that international users buy the products. If you have warranty issues, for example, they can’t send you replacements, and some of the features (such as the Alexa skill, 2FA, and probably some others) are limited to the US. Some of those may work in Canada too, but I’m not sure.
I know that full Canada support is their next international priority. I’m not aware of their expansion plans beyond that. Hopefully they will at some point in the future, but I know there some hurdles associated with that. (International regulations, support for multiple languages, shipping arrangements, localized server stacks, etc.)
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Wyze is has never authorized any sales outside of United States the people that are selling them outside of United States are doing so without any authorization
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Someone might want to let Amazon know about this, then, since the seller is clearly named “Wyze Labs”.
