Same here, I have several, one was offline and I couldn’t get it going. The app said it was configured but no control. I moved another that was working just fine for years and now it is no good anymore after reconfiguring it. Thanks Wyze!
Blink did the same thing with their gen1 gateways. you can no longer get them back on line…
I went with Kasa.
So far I made a good decision.
Voice control is all I needed.
Have the same issue… so i ordered the newer bulbs… I could connect them to the network and the app…but i can not update firmware… i cant even control them as it is… So disappointed… what a waste…
I would recommend you return them and look for Kasa. I am happy with Kasa.
The voice control is amazing. I say set lights to 25% 2700 Kelvin or 50% 6500 Kelvin or maybe 62% Chartreuse. Lights on and off work great too. No reason for me to use the app, in my situation.
Still staying with Wyze for cams.
I didn’t see how to add to my older post.
It seems that WYZE is doing the same with the older Wifi plugs also. I can’t get one online. the shows it online like the pre2019 bulbs but no control,
We have a ton of those around.
Just tell us when you are sun setting the devices please. A much easier pill to swallow.
Agreed.
Same issue for me. The bulbs can be added in the iOS Wyze app but don’t respond to any actions I request like off and on, dimming or temperature changes. It goes back into set up mode and doesn’t work. I was only able to get one bulb to work and it was one with old firmware, so it could be a firmware issue. These bulbs have always been terrible and have always given me issues. They’d randomly stop working and I’d have to add them again as a new device, over and over again. I’ve been holding on for so long because I thought a bunch of them and didn’t wanna splurge on something else. But I think this is a sign to move onto a different brand.
I have had similar experience, bulbs now useless, I would try over and over spent two hours on the one bulb getting it in pairing mode, onece or twice it went through the whole cyle and said it was all set but still nothing now I have two that show they are turned on despite being of then if I tuen off in the app go back to it a few hours later they show as on again. You are correct this is definitely a software/app update that messed this up yet nobody from wyze chimes in with solution
Hi,
I noticed that there was a app update since my post a couple of months ago so I tried the 2019 bulbs again with the app update. The app behaves as you might expect now. I can add a bulb with expected steps without long delays and name the bulb as expected. The bulb will show up in the app but there is no control over the device. After a somewhat short period of time the bulb goes back into pairing mode and starts to flash. I can send screenshots if that would help but the steps seem to progress as expected, however, there just isn’t any control over the device after the setup, and though the device is listed in the app, the pairing seems incomplete because there is not device control from the app. The bulb eventually drops back into pairing mode.
Thats about what mine does
I have six bulbs that are also behaving the same way. Very frustrating. if they truly have stopped supporting the devices, there should be a notification in the app at least. I wasted several hours trying to get them to work.
Same thing happened to me after the 3.0 update. My older model bulb is offline and I’ve tried numerous times and can’t get it work.
