My Wyze 2019 White Bulb stopped working after upgrading to the latest firmware yesterday and even though I managed to connect it several times, once it’s been added in the app I have no control over the light whatsoever.
And as an added bonus, my bedroom light begins flashing like a slow strobe light randomly all day and all night.
This light has been working perfectly without a single problem since I bought it in 2019 all the way up until the firmware update yesterday.
I tried rolling back to some older Wyze app versions on my android, but nothing works no matter what I try.
Is there a known fix for this issue, or does Wyze now owe me a new bulb after bricking my perfectly working one with their recommended firmware update?
Yeah, I don’t care about this problem, but I do like your profile pic, intriguing! Welcome back to the forum, the nosy minder thing sez you been away for awhile.
Wow, how did they publish a public firmware update without catching this? Was the QA department on vacation that day? Honestly, I’ve had nothing but problems with this stupid bulb for years and this is for sure the last straw with this company’s poor software delivery.
This bulb is going straight in the trash and I’m deleting this horrible Wyze app forever. For anyone else facing the issue of Wyze bricking your fully working devices, do what I did and head over to Amazon and pick up a Kasa smart bulb. They’re running a coupon on them right now and I got mine for like 8 bucks. Good luck out there, peeps!
Not sure about this. I don’t have these bulbs, just some color bulbs. Seems Wyze is concerned that more and more bulbs are going to fail as this firmware gets installed on more of them or as more users try to re-add bulbs and then they fail, which really seems to create the problem.
Yes, I imagine the folks at Wyze are sweating pretty hard right now. I’m picturing a massive wave of angry customers as they slowly each realize that their products have been bricked, and an escalation when they realize it’s Wyze’s fault AND to top it all off, there’s pretty much nothing anyone can do to fix them.
Hopefully this is fixable with a temporary server side change as someone had wireshark logs showing a rejected connection or authentication from the bulbs to wyze.
I’ve already started changing to matter compatible bulbs , buttons, dimmers from other sources but it would be nice if we can get these existing bulbs back to use outdoors.
Adding a #metoo to this issue. My two bulbs in a bulb group were working fine until recently when one stopped responding.
I tried to remove it from my device and add it again. It says it’s connected but nothing I do in the app (off / on / brightness / scene) makes the bulb respond. The other bulb (purchased at the same time) works fine.
