I’m pleased to hear you think that. Wyze has 2 existing programs for this…they’ve just not done much with them lately…
One of them haven’t been active since June 2024 because Wyze downsized community managers to just Jason and he’s been doing the work of multiple people and had to make time cuts somewhere. It was called “Fix-it-Friday” You can read the first post in this thread starting where it says “Here’s how this works:”
Jason assured us he plans to bring this program back as soon as Wyze hires some help for him, but that hasn’t happened yet.
I liked the transparency and accountability that came from the community deciding what are the highest impact app and product issues that should be your priority and then we get a weekly report on your action plan and progress to resolving that bug/issue that was decided by your users is the high impact issue of the month (1 per platform, so 4 per month). You often fix other things throughout the month too, and report all the bugs to correct teams, but those 4 issues would get commitment of a weekly update on progress. I personally thought that worked well and it would meet your thoughts on “publicly voted-on” suggestions…at least for the bugs/issues.
As for new “Feature Requests” instead of bug fixes…we already have a program for that too. It’s called the “Wishlist”…please see the publicly voted on requests here:
You can filter down to feature requests listed as “In Progress” or “Maybe Later” or “Probably Not” (and exclude the “Wishes Granted” section which is already implemented) to see a list of things the community voted on, saying that we want, but haven’t been done yet. You can even view them in order of most voted on up top.
Note that the number 1 voted on request not implemented yet is Fast Forward/Rewind and other scrubbing alternatives in SD Card Playback. Number 2 is Home Assistant Integration. So if you are going based on community voted priorities, there are your number 1 and number 2 goals to hit this year.
Here’s the list of top 11 most voted on and currently not yet implemented wishes/requests by the community already:
- Fast Forward/Rewind (and other scrubbing alternatives) In SD Card Playback 2193 votes
- Home Assistant Integration 1862 votes
- SmartThings Integration 1802 votes
- App Dark Theme/Mode (Full app) 1667 votes
- Multiple Users’ Permissions for Shared Users 1574 votes
- Apple HomeKit Integration 1573 votes
- Direct access to SD card with download ability 1431 votes
- Ignore Motion Detection for events under X seconds 1253 votes
- Wyze DashCam 1243 votes [Note, this is the number 1 requested product that you still don’t have an option for]
- Network Attached Storage (NAS) 1206 votes
- Real Time Streaming Protocol (RTSP)
If you do even a FRACTION of that top 11 highest requested list, that would be amazing!!!
Though I have to admit that my personal #1 would be Home Assistant, but I can live with it being in second place, especially since improved scrubbing would benefit EVERYONE.
Working on some of that top 11 stuff would really prove you’re actually listening to users
(but please don’t ignore some of the requests with fewer votes…some of the newer requests are really important but are newer requests so they have fewer votes only because they’re newer…or there are some that don’t apply to everybody like say something for iOS that is important to those users, but they get half as many votes because Android users don’t vote for it…or things for a specific product that are super important but people who don’t have that one product don’t vote on it, so there are also a lot of things that aren’t in the top 11 that are still critically important to be addressed and worked on too…it’s just that the above top 11 are the highest overall demand that will affect the greatest number of YOUR users and coted on by people who are actively influential in recommending your products) Even your support staff often refer people contacting them to go vote on the official forum wishlist. So…one good way to listen to your users is to actively focus on the wishlist of what users are actually asking for. That would be wonderful if the wishlist was a higher priority so there was less of this like you said:
We’ll see how serious Wyze is about that. You can see the top requests at any time about what we actually want vs what you “think” we might want. It’s been there all this time. 
I only listed the top 11 requests here for your convenience.