Alexa quit working with Wyze Garage Door Controller

Alexa was working just fine with my Garage Door Controller but all of a sudden Alexa does not recognize the Wyze app. Did Wyze lose the access from Amazon or is something screwed up in my setup? I don’t know exactly what info you need so let me know.

I’m still seeing my Wyze devices in the Alexa app and receiving voice announcements from Echo speakers for events (e.g., person detected by video doorbell), so I’m not aware of any systemic disruption of the integration. Have you tried un-linking and re-linking the Wyze skill?

Since you specifically mentioned the Wyze app, I think it’s generally a good idea to note your app version. Any detail you can provide will help other community members to have a better understanding of your problem.

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I have seen people in the past where the Alexa certificate expire6 for the wyze skill and failed to automatically renew it. Apparently it’s some common bug that happens with a lot of Alexa skills on Alexa’s end. My suggestion would be to try to re-add the Wyze Alexa skill. That usually fixes it for most people by restarting the certificate.

Honestly I’m surprised Alexa/Amazon hasn’t fixed the certificate renewal issues yet.