I have my WyzeCam v2’s set to “record events only” to SD card. I’ve had a couple instances in which I get the 12 second alert video, but when I go to view the playback, no video is present in the timeline at that moment. I have videos in the timeline both before and after, so I know the SD card is fine. Has this happened to anyone else?
I’ve yet to pull the SD card to see whether the video is actually there and the playback timeline in the app just doesn’t show it, as it’s mounted in a hard to reach area.
Thanks for the feedback. In one case, although I saw no highlighted section in the timeline, after I moved the cursor in the timeline around that spot, it did highlight and show the video. So I wonder if it’s an issue with the timeline not properly highlighting where videos are taken. Did you happen to pull the SD card when you’re missing a video to see if it’s actually on the SD card? Mine’s in a hard to reach area, or I’d have done that already.
Back when I was trying to run with “Events only” recording, you could go down through the Event alerts and record (write down) the time from the videos. Then go to the playback timeline and record when you actually had video and clearly see the gaps. It was pointed out there may be a one minute gap, but comparing the two records, events vs playback video, it’s clear there are missing SD recordings.
Unfortunately, I didn’t have the camera under the old version app and firmware long enough to say when this started. But hey, now you can look at Discovery videos on your phone instead of watching them on a nice big pc monitor, and without going to My Account => Help & Feedback => forums => Captured on Wyze in the app, which you could do anyway. Priorities matter.
I thought Continuous Recording was a temporary solution but I found it impossible to view playback at a specific time. Seems there is too much data for the app to handle. Playback needs some serious attention.
I find it hard to believe it is set at 50, but I gave up on Event Only recording back in December for this very reason. I looked for a recorded event and it wasn’t recorded. If this is true, we need a serious discussion on some #roadmap s.
Yes it seems odd but not sure how many people are using the cams for strictly monitoring, time lapse, playtime, etc? To be honest, not sure if someone who really needs security cam system is going to consider WYZE? Maybe we are a few folks in the middle. There could also be people who say ‘Oh Well’ and are happy considering the price.
I’ve already had cases on potentially needing video and it wasn’t there which is why Continuous Recording is the only solution for now.
I’m in the same boat and have gone with continuous recording. I can’t risk it not being there. Your point needs to be discussed and cleared up for me as I’ve probably been making some incorrect statements and I certainly don’t like doing that. I would really like to use Event recording for obvious reasons.