Can I pay for a better cloud service?

Basically correct. The cloud is just for the notification so you will know to go look at the SD video.

There are #roadmap suggestions where you can vote for better ways to go from the notification to the playback.

Will need to try this. Thanks for the tip.

You can make wyze record 24/7 but wyze does have the option to record only when detect motion or sound.

Continuous recording or record events only (records in 1-minute increments as long as motion continues) saved locally to the microSD card

I think that the 1 minute increments on the sd card is NOT motion triggered. (Although it may continue recording while there is motion.) The way I see it, this option will start recording every minute regardless of motion.

If you have your camera set to continuous record like I do, the camera simply records 1 minute video for every minute regardless of motion, like you’re saying. If you set it to record events only, it saves any 1-minute video to your SD card regardless of when within that minute the motion occurred. So as long as there is motion within any minute, that 1-minutes is saved.

Now, there is some discussion on how much motion is required to trigger a save. But that’s another issue.


That’s good news for me, thanks.
Two questions:

  1. Does it use the same detection zone in this mode as for the cloud motion detection?
  2. During playback, I can use “< >” to jump directly to the motion point?
  1. I’ve heard no, but didn’t code it, so I have no hard facts. You can do a test. Set a detection zone for the left have of the camera’s view and then go jump around in the right half.

  2. The <> will jump you to the start of the minute, not to the motion itself.

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It is motion triggered. If it detects motion within a 1 minute block of time the whole minute is saved. What I don’t like is if the motion happens at xx:xx:58 and there isn’t quite enough motion in the next minute to save that minute, Record on Event is pretty much useless. I would like to see something like 6 minutes of recording, 3 minutes before and 3 minutes after and tried to communicate that to the WYZE folks but no one seems to understand. If the trigger matches the 12 second Event Alert, you only get an additional 48 seconds of recording.

I bought the SD card to have more recording ability but as it’s set up now WYZE is limiting my usage. 1 minute with no detection or sensitivity controls or Continuous Recording.

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Actually, in your scenario, the entire event would be recorded on the 12 second Event video and the one minute video. Why record the second minute if there is no movement?

Because there is movement outside the detection zone not being detected.

Imagine this. You are focused 100% sensitivity on a smaller detection zone like your front door. Activity at xx:xx:58, you get 12 seconds of Event Alert recording. You get the minute leading up to the activity in Record on Event. The second minute would record any other activity happening outside the detection zone but it’s not there.

I’ve seen cases exactly like this. What color was the car down the steet that dropped off the person that showed up at your front door? In Record on Event, you will never know.

Don’t forget there is the 5 min cool down time on the 12 sec clips. That’s one big reason to have at least 5 minutes of recording in Record on Event The best would be 5 minutes before the detection and 5 minutes after the detection. SD card memory is cheap so why not use it?

I seriously don’t get the extreme limits on Record on Event?

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I think you can always create a scenario where you need that extra minute or two or three outside of what you are recording. Which leads to continuous recording. As you said, memory is cheap, so get a bigger card.

You could also put in a #roadmap for a variable window for event driven SD videos.

You might also look at this #roadmap:

Use SD cards, it gives you the results of long term cloud without the expense. Make sure you use a decent card though. We have about twenty cameras deployed and a certain brand that sells 5 packs cheap on Amazon has caused various problems in both our pan and regular cameras about half the time despite meeting Wyze specs. In fact every issue we have had with the cameras except one was caused by a bad card, The other was solved by an update.

This would be a good option for some, but not for me. What would be great for me is if we had the option to upload recordings to a cloud service that we already pay for. Between DropBox, OneDrive, Sugarsync, Amazon Drive, etc., I have got more cloud storage space than I know what to do with. I just want my cameras (which are all connected to the internet via wifi) to upload recordings to the location I specify. That way if someone steals a camera, at least I can access the video evidence!

Hi, I agree with the OP. I need a better cloud service and willing to pay for it.

SD cards won’t help if the theif steals the camera. Id like events uploaded for a longer duration.


Of course that is great - BUT that involves writing NEW software, and the entire baggage that comes with it. Whereas their own cloud service is already working very nicely but LIMITED by POLICY, not software. They simply need to take away the restrictions and we can utilize the service in a normal fashion immediately.

It was mentioned above, but I’ll repeat it here. You can vote for Wyze to implement additional paid cloud storage here:

Here is how I resolved the problem with the 12-second clips.

First, go to “events” on the WYZE app. Find the clip that has the incident (you can narrow your search by selecting the filter which can be accessed by taping the 3 dots on the upper right-hand corner of the “events” screen - which is where you will find all your cameras. Tap the “filter” menu choice and picking the camera you want). Review the clips until you find the suspected clip. Make a note of the date and time of that clip. Go back to the “home” on the app and select the camera in question. Tap the “View Playback” button at the bottom. Scroll to the hour that you made note of earlier. Use two fingers to spread the time slot so that you can zoom in on the minutes. Review what you see, If that has the incident, then replay from a minute or two prior to when the incident started and tap the “record” icon on the app to start recording the incident that is on the SD card. Tap the “record” button again when you want to stop the recording. The file is automatically saved to your videos album on your device. By following this method, you do not need to pull out the SD card at all. Just be aware that the audio is out of sync on the saved video in your iPhone/iPad. I am not sure why this happens, but it does. Maybe this can be a topic for another post.

With this method, I do not see any reason for WYZE to make changes to the current cloud service.

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You nailed it! THERE IS NO CLIP WITH THE INCIDENT! Because the incident happened in the 5-minute ‘cool down’ period.
Also, even when/if the incident was captured, just reading the instructions you laid out just to get to an incident (including watching for a few minutes - per incident), actually proves my point! Most people will not go thru that just to get to an incident. For a few bucks more there should be cameras that can do it.
Point is WYZE can do it! They did it. Just lift the restrictive 5 minute period. People will pay for that.


Assuming the video is there in the Playback. WYZE has to make the Settings for the 12sec Alerts and the SD card Recored on Event THE SAME.