Access to shared camera problems

Trouble viewing a shared cam on iPhone14. Invite has been accepted and shows in messages under sharing. After invite accepted I can see live stream under monitoring section. When I leave and come back to the app the live stream is gone and the add device page is all there is in the monitoring tab, even though accepted invite is still active in the account section. What I have tried: updated app, updated phone, logged out and back in, reinstalled app, deleted account and created new account, had invites resent a few times. Same thing happens no matter what I do?

Is the camera sharing between trusted people?

I log my wife into the Wyze App with my User Name and Password. I ask her not to change settings or update camera firmware. This way, my wife has the same access I do for all of the Wyze cameras in our house.

Not sure what you mean by trusted person other than I know this person who is sharing a cam with me from another location, and I trust them.

To clarify, I trust my wife to access my cameras, so I give her my User Name and Password to my Wyze account. This arrangement has worked for my wife and I for 3.5 years.

If your other person trusts you too, giving you their User Name and Password to their Wyze account would be the simplest way to share those cameras with you.

Same arrangement with my wife and daughter, no issues whatsoever.

I can see how that could work but in this situation that wouldn’t be appropriate. Thank you though.

Keep in mind even when you get Sharing to work correctly it appears the Wyze camera owner’s cameras can be turned off or on by other people.

Because of this thread is why I asked about trusted people sharing access to cameras.

Welcome to the Forum, @canoeongranite! :wave:

Is the issue only with the availability of the Cam on the  Monitoring tab? Do you see the Cam shared to you on the Devices tab, and can you add that to Favorites and just view the Live Stream by tapping into the Cam’s UI?

The problem was solved by deleting my account and using a different email. A new invite was sent and it’s working fine.

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Thanks for updating us. There is a function in Settings called Reset Services. Might be interesting to try that if the problem reoccurs.

I’m glad you got that working. Thanks for taking the time to post an update. :+1: