Can you help me understand this? How was the partnership with Roku a mistake that makes us Wyze users suffer?
It was my understanding that Roku just leverages Wyze’s AI/cloud infrastructure, but for the most part, things were just copied from the Wyze app. It seemed to me that there wasn’t really anything new done as far as I could tell from looking at both of them (I have the Roku smart devices app installed too). It didn’t seem to me like it would have required many resources to just copy things that were already developed and functional in the same way.
Look forward to your insight on that part, thanks.
App redesign is still in the cards, it is just not as quick as we wanted it to be, so we are doing what we can now to better the experience in what we have.
Can you tell me more how you want communication improved and where? I am the one that does the bulk of the communication on both the forum and Reddit, so I am especially interested on how it can be improved in those two areas…
I am a big Roku/TCL user, and the Wyze stuff is cheaper on Roku. But I cannot buy Roku and add to my Wyze infrastructure. So we lose out on price, and the ability to integrate our TVs. The whole thing smacks of short term profits and lack of customer care. What next? AliExpress?
Well, they won’t let me quit doing Reddit I will say though the community here is much larger and the bulk of communication is done here. We do like to give people multiple avenues to communicate with us which is why we are in so many areas.
Really hit the nail on the head. Looking for the same functionality.
Grouping Devices by Location (Home addresses and rooms in a house)
We need the ability to group devices by their physical location (house address and rooms within the house). I have smart devices from 5 other companies. All 5 apps are designed around grouping devices first by location (house addresses for multiple houses) then by room (for house with more than one room) so devices can be easily found, monitored, programed and controlled base on their physical location.
Right now, devices can only be grouped by the type of device. A huge shortcoming.
For simplicity, I like to begin replacing all my smart devices with Wyze devices. But, because Wyze only has rudimentary grouping ability, it negatates the management benifit of having devices all managed through one app. The Wyze app is so user unfriendly, I’m better off managing devices from other companies with mulitple apps than use the Wyze app.
That’s a shame because a big advantage of Wyze products is their solid value so you can afford to have all devices from one company. But Wyze refuses to recognize and capitalize on this. This too me seems like their best market advantage. But, instead, we’re stuck with
smart products running on a dumb app.
For some strange reason, Wyze has ignored this most basic feature of managing smart devices. Please correct this as soon as possible.
I have one house but I’ve had a number of wyze devices even before I added the sense hub and a couple of cameras and the floodlights. Tabs is one thought, or even if devices would group by type and allow a sub group under that. I have 12 windows in this house and two entry doors and I have a couple more sensors to add I didn’t put them in all at once so the ones in the same room don’t appear on the list next to each other. Would be nice if sense hub devices were on a tab by themselves so I don’t have to scroll through all thirty plus devices to turn off one plug or smart bulb in the middle of the list. I’m not enough of a programmer to understand the nuances of adding such a function but I’ve seen lots of android apps that let you click and drag bits of information to arrange them as you want, that would do. Then perhaps the ability to put a couple of faves that always float at the top of the list.
There are some things, like scales, lock gateways, outdoor camera routers, vacuums, and watches that you cannot assign to ‘groups’ in the UI yet. You may be able to assign them to the same device category (both watches to one group of watches makes sense, but two scales located at 2 different houses or 4 locks for 4 different houses does not make any sense).
I have 4 homes and now have over 60 wyze devices. I have cameras in groups by house, which is great.
I have lights – LED strip, bulbs, color bulbs - grouped by rooms but not by houses. This sucks.
The ability to group lights and cameras into the same ‘house’ would be a great start. Adding the aforementioned gateways, vaccs, locks, and scales would be great.
I would rather click than scroll, and right now I scroll through about 7 pages before I find some devices I need to check daily.
I have multiple Airbnb properties and the inability to group multiple types of devices is maddening. At least let me group a V3 camera with a doorbell CAMERA.
Ideally, I’d like to group all devices by each home. Please make this a reality!
There is an additional Wishlist request that also needs votes and support. It is asking for the ability just to group doorbells since there is no way to do that currently:
you are not alone. Been requesting this. Own multiple properties with multiple cameras and lights and smart speakers, etc. I’ve voiced my desires many times. I have resorted to device naming conventions to separate, and group cameras at the top (groups of cameras for each property), then group the lights (groups of lights for each property), but remember there are a lot of things you cannot group. I have wyze scales, vacuums, watches, and locks and lock gateways, etc. Just a cluster on the mobile app. Remember in addition to pairing same categories of devices - like all cameras (outdoor, indoor, doorbell, etc) - you cannot create groups for locks or vacuums and many more items. Gotta walk before we can run I guess.
I would like to Group together any devices I like. I do not want to be restricted to all devices of the same type! For example, I’d like to group together all devices in a room or a home. Let me logically group my devices together in a way that makes sense to me.
Any update on the status of this “In Progress” request?
Is there a reason we cannot be allowed to create groups anyway we want and not based on device models? I can see there may be limits on max number of groups or devices in groups etc. But there are so many times having better groups would help checking devices, viewing feeds, creating rules, etc.
Inside home group, inside garage, outside home, family member group, use case groups like evening, morning, when at home, visitor, etc.
I think the simplest thing to do would be to allow generic groups and sub-groups where any device could be added. Then each user could make a group based on location, room, floor, device type or whatever their imagination can think of.
I’d also like to see the ability to create generic groups – ie. upstairs & downstairs & basement.
I have multiple devices including outlets, lights and cameras on each level and would like to be able to easily view and control all of the devices located on each level.
Same issue with 9 properties and a hot spare set of devives set up to use an old phone as a hotspot. I currently “group” devices by using a separate accout for each group.