Add a “Life Style Group” to the App
I would like to see an addition to the Groups. Add a Lifestyle Group to place all our scales and headphones.
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I’d still rather have groups by location. For example, my scales are in the bathroom, my headphones are in the living room.
Not rocket science.
yes, it would be great to be able group groups of the same type of device and also to group across device types for rooms and houses. Hoping the research is making progress on this one. Any updates? and as required allowing advice to be in more than one group.
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We are still in the researching phase of this, it is not a very small project due to how many teams would have to work on it but we are trying to find the best way to implement this.
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glad to hear this is underway.
hopefully standardized consistent coding practices / libraries help to make it easier to implement
And yet, no other provider seems to have this problem - so it really isn’t that hard. You should go through design phases and UX feedback before shipping the Wyze App. Also not hard. Can you imagine any group of users not providing feedback on this?
I own 3 houses and within them use Plugs (8), Cam OG (4), Cam v3 (5), Pan & Scan v2 (4), Pan & Scan v1 (6), Outdoor v1 (4), Outdoor base v1 (2), Solar Panel (2), Locks (3), Lock Keypads (3), Lock Gateways (3), Scales (2), Handheld Vacuum (2), Floor vacuum (1), Watch 47 (2), Color bulbs (8), white bulbs (12), Color LED strip (5).
All this is to say that I need the ability to group by house immediately. It is out of control in the Wyze UI.
There is never a use case where i would group all cameras or all lights from all 3 properties into one cam or lighting group. Lights turn on and off all the time (vacation mode for example, or by room). Cameras almost never turn off.
If you want to see a good example, look at the Google Home app, which is required for the nest mini devices that you sell on your Wyze web site. The app has multiple ‘profiles’ - different logins - as well as different homes. A home is group of rooms. A room is a group of device types (cameras, speakers, tvs, lights, etc.).
If I had the ability to group Wyze products by home that would be a huge win.
If you grouped all power products into one group, or lock devices into one group, or vacuum devices into one group, scales into one group, or watches into one group, that would also be great. I see that others have requested this.
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Dude, I have BEEN BEGGING for this !!! How hard is easy multiple login toggle for different properties/locations!!! I had to goto Ring Brand for 2 locations because of this!!! Some how … Ring offers it, my alarm company, banks, Starbucks, credit cards, on and on HAVE toggle for EASY Login choice for multiple accounts.
I could be lured back with this fix. Otherwise…nah.
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Yes! I’ve been pushing for this as soon as realized it couldn’t handle this basic of functions! It’s not just Google, I can’t think of a Home Automation that does not do this. I’ve heard that it would be “a lot of work”, but I would argue it is a lot of rework - what were the App designers thinking?
I’m not sure why this isn’t he #1 issue for multiple users and should be acknowledged as it’s going to be fixed. Personally I’d like to see the horrible App go through a rewrite - this time not ignoring the obvious functionality (like groups, changing SSID/PW, a much better lighting control screen, etc).
Hopefully we can get the vote count up.
Maybe @WyzeJasonJ or @UserCustomerGwen could weigh in? We need some sort of official update please else more of us are turning away from Wyze.
@CaptainMark Provide a Custom option, we don’t Wyze to force a name. Also, we need it to be hierarchical; for example - “House_1\Living Room” and “House_2\Living Room” and House_3"custom".
More - “House_1\Kitchen (and so on)”. You need to provide flexibility, not bound it.
If you need to have a discussion from a UX/Design viewpoint, then gather a few of us from this forum and gain feedback. Please don’t up with some mickey mouse solution.
If you just take a look at a few competitors (as you can find in the forum), you would save an awful lot of time by going “Oh I see!” and reverse engineering it.
Additionally, I find it absurd that it needs a “vote count” to be deemed useful. Sometimes folks don’t know what they need until the feature is offered…to your point-shame on the developers. How short sided.
@WyzeJasonJ Can we get an update? How many teams work on the basic App? Seems crazy that you say multiple teams need to be involved - not really. Use all of the good advice in this forum and the design writes itself. You don’t need the lighting team, the camera team, or any other team other than basic App support - one designed, one design review, two programmers, two weeks. And yes, I’ve managed such a team.
To be fair, it’s not uncommon to ask users to vote. There is a trade off between the designers needs, Sales (which should have it’s finger on the pulse) and customers (not “users”). We would proactively ask our top customers what they need from the product - what new features, what improvements, etc.
We would compile a list of what we thought we could handle in the development timeframe, and then prioritize it. Beta customer would be asked to test ALL of the new functions, but we would target some to provide specific feedback on how well user requirements were implemented. Moving away from waterfall development can help. This really isn’t hard if you are organized.
Thanks for the feedback and push to resolve this. Squeeky wheel should get the grease in most worlds. I guess we will see…
Sure, recently I took over the Wishlist and have been working to review everything with the team and get things moving. We do have limited resources so we are working with a few things like what items to prioritize. This is being actively planned currently but I do not have an ETA since I do not know where it falls in the priority list. I think our advancements on dark mode is the current top priority.
As far as why we have so many teams in the app, this is a result of how the original app was written and this is what creates troubles when updating the app. When we do the app rewrite is when things will be easier as you explain but currently we are not at that point yet due to limited resources.
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Thank you! I think I understand - I’ve seen programs like that :-). A rewrite would be excellent, and could make a big difference going forward.
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Thanks, Jason. The response is really appreciated!
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Grouping Devices by Location (Home addresses and rooms in a house)
We need the ability to group devices by their physical location (house address and rooms within the house). I have smart devices from 5 other companies. All 5 apps are designed around grouping devices first by location (house addresses for multiple houses) then by room (for house with more than one room) so devices can be easily found, monitored, programed and controlled base on their physical location.
Right now, devices can only be grouped by the type of device. A huge shortcoming.
For simplicity, I like to begin replacing all my smart devices with Wyze devices. But, because Wyze only has rudimentary grouping ability, it negatates the management benifit of having devices all managed through one app. The Wyze app is so user unfriendly, I’m better off managing devices from other companies with mulitple apps than use the Wyze app.
That’s a shame because a big advantage of Wyze products is their solid value so you can afford to have all devices from one company. But Wyze refuses to recognize and capitalize on this. This too me seems like their best market advantage. But, instead, we’re stuck with
smart products running on a dumb app.
For some strange reason, Wyze has ignored this most basic feature of managing smart devices. Please correct this as soon as possible.
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Here’s something I never do: support Wyze! The App was written with far too many cooks for every device involved - clearly not the best design, So any changes now, tend to involve all those device developers, and thus we don’t get significant improvements due to the manpower required (sigh).
It’s not trivial to rewrite the App but Wyze have been really slow again to recognize the shortcomings. They seem to keep hanging their hat on new stuff, and price. But they seriously made a mistake with Roku, and we users suffer.
I heard a rumor App redesign was in the cards, but if they’re not using customer feedback, I fear the worst- every device has to have it’s own code - seriously? Developers are really crap at design decisions - you have to use real world customers! In order to make the App good, they need to look at what competitors are doing right, and emulate it. Grouping is termed “non-trivial” by Wyze, because of these shortcomings - but will hey address the root causes? I doubt it based on history.
God I wish they’d hire me, I could get this [Mod Edit} straightened out in no time, with no additional budget - well, I get to hire two full time App coders, and access to all the source code. It really isn’t hard, as other vendors have proven. Even I can redo code and I haven’t looked at Java/Python/Etc in 10 years.
Also, while I’m here :-)… Pleas improve communications with your users. Reddit? No thanks, please you your own fora! We want it here, as part of the Wyze infrastructure. Nor are you a start up any more, so act like a mainstream company.
[Mod Edit] Post edited to conform to the Community Guidelines.