A list of cameras under "events" is unordered and not helpful

Wyze events does not sort my cameras according to the order I have selected in the home devices.

The list of cameras under the “events” portion of the app is an unordered list.

Wyze IT Department, this is a request for you to please change the “events” list of cameras to an ordered list prior to presenting it on the screen. Please sequence the cameras in the same order as the cameras are sequenced in the “home” portion of the app.

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Wyze IT department doesn’t monitor this forum and would not be involved in changing the app anyway.

You can post your request in the “wishlist” forum but I believe the list of cameras in every screen of the app is in the order in which they were added to the app. The favorites screen lets you re-order them, but others (like filters, automations, etc) don’t.

There is an order to the events list…chronological. You can filter by camera, if that helps.

Cam drop-down lists in the app correspond to their arrangement in the Devices tab. Tap-hold-drag the cams into the order you prefer.

  • This is also the only way to order cams for viewing in the Web View (browser) platform. [1]

  • If a cam is installed it will appear in the drop-down lists. It must be deleted from the app to remove it.


  1. Is there a way to reorder the cameras in the wyze web live view? - #19 by j.rob2012 ↩︎

I think this filter order is what the user is talking about. I have over 60 cameras in my list, and they are all in a chaotic order. So when I try to go filter the events by a certain camera, I can’t just go alphabetically to the camera I want to filter it to. I have to scroll and look at every single camera because it may be in some totally random spot. It’s actually REALLY REALLY annoying for people with lots of cameras. There is no consistency.

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They don’t correspond to their arrangement in the Devices tab? Hmm. :slight_smile:

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It is the list of cameras seen in the Wyze app by tapping Events, Cameras. This list of cameras is in some order that is not intuitive nor useful for scanning events. I called Wyze and they didn’t know how to sort this list.

Usually an app would have an icon to allow editing the order of the items in the list. That doesn’t appear here.

I played around and discovered how to do it manually. Under Home, Devices, tap and hold down a camera for a second until it rises slightly under your finger, holding continuous pressure on it, then drag the camera up or down in the list. The order specified here will be applied to the order of the camera list in Events, Cameras.

Peep peep, yes that’s the way to do it, thank you.

That is because they don’t have a way to sort it at this time.

I just took the time to look through my long list of cameras to see if I could figure out any kind of pattern in what looks like a bunch of chaos. Here is what I discovered:

What happened was sometime before October 15th. 2024, they caused all devices in that list to be sorted alphabetically. But there is no hard-coded Gordon that forces the alphabetical order to continue after that point in time. This means that any device activated after that point in time was then added to the top of the list in the order that I activated the camera and is no longer sorted alphabetically like all the cameras that were activated prior to October 2024. Additionally, if I change the name of a camera, it stays in the same order it was listed in in the events filter list, but just updates the name and is no longer alphabetically accurate like it used to be. So any cameras I moved and renamed are now easy to find, because they aren’t in a consistent list. That is the order. Order I activated the cameras and they also aren’t in alphabetical order. Those ones are especially hard to find and select right now.

I didn’t do an extremely thorough audit of the issue, but my preliminary analysis seems to suggest the above. There could be more chaos involved than that. But the above is the general pattern I noticed.

So basically, the bottom 2/3 of my cameras are in mostly alphabetical order (not perfectly alphabetical order due to some having name changes when they were moved to different locations), and the top third are mostly in order of when I activated them since October 2024 (newest up top).

So, in theory, I could fix the order of the cameras listed in the events tab filter. If I delete all 60 cameras, and then activate them all in reverse alphabetical order of how I plan to name them. That will MOST LIKELY get them to show up in alphabetical order again… Until I ever buy or activate a new camera, or rename one of the existing cameras. Then the whole list will be inconsistent again and I will have to delete and re -add all 60 plus cameras again. Obviously that’s ridiculous.

Truthfully, I don’t think anybody at Wyze even realizes this is an issue at all, except for maybe a few front line customer service reps. I keep hoping they will get enough calls about the same issue to finally get it on their radar and resolve it, but it really only affects people with a lot of cameras, so most people don’t even notice.

Somebody needs to update the list of cameras in the filter section to always sort the camera list in alphabetical order. It should actually be a pretty easy fix.

They must have made some fundamental mistakes at their inception for such fundamental features of an app (no sort option in this list - and in Automations you can’t even arrange manually) to be too costly now to correct.

When you move-fast-and-break-things some things will remain broken, apparently.

They call that Design debt.

It is possible.

Personally, with my foundations in programming and databases, I don’t THINK that is likely to be the case here. They are already filtering the list of devices from an existing table to only include cameras, and should be able to tell it how to sort that filtered table since they already did so at least once before when they sorted it alphabetically in fall 2024. It’s definitely possible they did something REALLY abnormal and funky, but I don’t think so. If they sorted alphabetically once already, that should indicate the ability to implement this.

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Honestly I’ve never paid much attention to the order of cams other than on the favorites screen or in my cam group. I only have 9 so it isn’t a big deal. But I just played with it a bit and changing the order on the devices tab does seem to change it other places too. I didn’t verify every possible place, but the filters list on events and the list of cams on automations both changed to match that screen when I moved them around.

So is this not actually an issue? Seems like OP also found that this also solved their ask.

So maybe just some confusion of “favorites” order vs “devices” order.

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I needed a way to order events logically by device name. For example, Front Door, Back Door, Side Door. I’d already done that for the Favorites. As we all probably know, Favorites lets the customer manually and directly sequence the devices as needed to make the ordering intuitive for the user.

What was non-intuitive is there isn’t a way to directly sequence the devices in Events. After learning about manually sequencing the devices in the Devices tab, the device order of which is then applied to Events, that satisfied my need to logically order my 17 cameras. Favorites and Devices are manually sequenced, but independently of each other, each with its own sequence.

I think Wyze support may want to take note that there is a way to sequence the devices in Events. I think customers may not automatically make the logical leap that the list of devices in Events is controlled by the list in Devices, not in Events. I don’t find that intuitive but it’s ok as long as there is some way provided to order the devices in the Events list.

Thank you to everyone for your time and contributions toward identifying the solution.

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I’m still not sure if you mean the list of devices under “filter” (when you hit the filter icon or the drop down to pick the cams)?

The events themselves are sequenced in chronological order and include all the cams you’ve selected, at least that’s how it is on mine. But I can confirm that changing the order in “devices” also changes the order in the filter lists and under automations etc.

I am talking about the list of cameras reached by tapping Events, then, in the upper right corner of the screen, there is a “Cameras” dropdown located under the funnel and the pencil. This is where users tick the checkbox next to every camera for which they want to see events. Before learning of the solution, this list of cameras was scrambled and illogical:

Backyard 3

Front Door

Backyard 1

Side Door

Backyard 2

By manually sequencing the cameras in the Devices tab, the list of cameras in the “Cameras” dropdown is now sequenced in a way that is intuitive when I want to see events for some logical set of cameras.

Front Door

Side Door

Backyard 1

Backyard 2

Backyard 3

This example only has 5 cameras, but I have 17 and I need to be able to glance at the list and quickly tick the desired cameras. If all I want to see this time is events detected by the backyard cameras, it’s helpful if Backyard 1, 2 and 3 are presented sequentially in the “Events”, “Cameras” list. That allows me to quickly find 1, 2 and 3 and tick them, Then I can see all events for Backyard 1, 2 and 3 chronologically.

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OK, yes that’s the filter list (it is just a shortcut that takes you to the same place as the funnel icon).

The default is the most recent camera you’ve added is at the top, at least that’s how mine was, but once you rearrange your devices list, the other lists including that one update to match.

@carverofchoice @dave27

Yeah, I have eight cams arranged to simulate a walk around the perimeter in Day Show. With so few cams it’s not a hardship, but with more, yeah, definitely. Why not…

  1. Manually arranged
  2. Alphabetical

…states that you could toggle between?

The ability to flag a cam ‘inactive’ (via a folder in Devices tab it could be dragged into) would make it even better. Inactive cams to be ‘hidden’ from drop-down lists.

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I actually have a cam that is only used as needed and it is flagged as offline pretty much everywhere. It shows in the dropdown but is obvious that it is offline. I put that one at the bottom so it is “out of the way”.

Likewise with four I have. :slight_smile:

When I was making a wholesale transition from v2s to v3s it would have come in handy. I left the v2s installed for a while just in case. Actually, I would have left them installed, if I could have hidden them.

That would be useful. I do have a lot of inactive cams that I haven’t deleted from the app because every once in awhile I want to use them for something temporarily without having to go through setup so I leave them in the app but just disconnected. Sometimes I forget what they are named so I put all of the inactive cameras in a specific camera group for an active cameras. And then when I plug in an inactive one, I can just go look in the inactive group to figure out which one it was that just turned on.

It would definitely be nice to be able to exclude an entire group or set of cameras that aren’t actually in use. I think that’s a very niche edge case though. The majority of people are always using all of their cameras, while others may have one or two inactive cameras, so it wouldn’t make much of a difference to exclude just one or two cameras from the list anyway. So I doubt they’ll build that functionality for the few of us that would benefit from this. But who knows, I could be wrong. Maybe the issue is more prevalent than I thought.

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