Just installed it on mine. Looks good. but I need to go through the process to ensure my camera’s are connecting properly. For some reason, when I install an updated app, all of my icons on the device page disappears and just says Wyze. I really cannot connect to a camera in a stable fashion. I end up logging out of the app and the log back in and everything comes back.
So now that it is loaded and working, I will test.
Was hoping the notifications were fixed. I will test that as well.
Spoke too soon. 20 minutes later and able to download 2.21.14.
I normally have notifications turned off, but for a test, I turned them on. Appears to be working on both my Android and @#$%^&* iPhone.
Yes, I had the app open (but not the active screen). Killed it and sure enough, notifications no longer working on the Android - but are on &^%$# iPhone.
One other difference. On the #$%^&* iPhone, if I click on the notification, it takes me to the 12 second event video. On the Android, (when I have the app running in the background) if I click on the notification, it takes me to the live view for that camera.
One thingI did notice with this update is that the Watch had all notifications off. I had to turn them back on. wanted to pass this on in the event individuals stop getting notifications on the watch.
Don’t release this version of the app to the public, the notifications are still broken on Android just the same as the last beta version.
If Wyze app is loaded notifications work, if the app is closed, then Cam and sensor Notifications aren’t working, only HMS arming status notifications come in while the app is closed.
If you release this to the public you’ll have an overwhelmed support nightmare with insane hold times or angry customers mad they missed important notifications…don’t do it, fix this issue first, then once it’s fixed feel free to release it to the public.
I was working with qsun and they will be releasing an update soon: “Hi @spamoni Thank you for your patience. We’ll release a new app soon.”
in addition, the following was stated: “Appreciate your feedback. The notification issue is a must-fix bug in our list. I’ll forward it to our team members”
This is great news and I am glad that they are working on it.
Yeah, I remember qsun said in the other thread that they reported it, but when I still saw it wasn’t fixed by this update, I thought it was worth mentioning again in this thread too that they need to wait until that is fixed first. It is a pretty critical issue for lots of people. I’m managing okay with the work arounds (leave it open or check occasionally), but the issue could even potentially be the cause of some devices being ruined (ie: V1 sensor has a low battery and the notification doesn’t come in, so it goes totally dead and bricks the sensor into a brownout whereby it’s now effectively destroyed…) that makes this a very critical issue to resolve before going public. Destroyed devices and missing person detection notifications (security) are all MAJOR issues.
As indicated above, don’t release this candidate until the following are corrected:
Android Notifications still don’t work unless you have the app running. I have been working with @QiS on this. I believe they have a handle on this and are looking at a fix.
I am still unable to scroll through the sensors connected to the Wyze Sense Hub. I can get to all of the sensors from the device tab, I just cannot scroll through them via the hub interface.
for everyone telling Wyze not to release…how do u know where the issue lies? It’s very possible it’s a server issue. Mine have been sporadic, sometimes I get them, sometimes I don’t. Just this this morning, I didn’t get a notification @ 7:27 on my doorbell, but did get one for another event @ 7:33…We don’t know what’s going on behind the scene @ Wyze
