On the main Settings screen, there’s a typo: “Visit wzye.com ”.
I like that this screen has a link directly to the Service Status page!
When I initially launched the app, I think there was some message about giving the app permission for Location, which I granted, but then the app didn’t recognize at all that the phone was connected to Wi-Fi, which gave the impression that the app wasn’t working at all, even though it was reporting a number of connected devices. Weird.
Other Wi-Fi tools I have on the phone were working and the phone was clearly showing the Wi-Fi status icon at the top. It’s connected to my LAN. When I actually turned on Location in the phone’s settings then the app actually started to work, showing a connection to my LAN and other data about that connection.
Suggestions for Improvement:
Communicate clearly to the user that the app needs to have the Location setting enabled while the app is running in order for the app to work. (This makes sense to some degree because it’s often necessary to enable Location while adding a new device in the regular Wyze app.) It’s not enough just to give the app permission to use Location. That service actually has to be running.
Add “About” information to the Settings screen or even a separate “About” screen in the app. I can use Android’s “App info” to see that this is currently app version 1.0.1, but having that information available within the app itself, where users would expect to find it, might also be useful.
Review the UI and fix any typos.
Make the “Speed Test” tab prettier for using the app in Dark Mode (or System Default, when I’m already using “Dark theme” in Android). When I view it right now there’s a big white box in the bottom third of the screen.
Allow future versions of the Wyze app to launch this tool directly from the app (especially troubleshooting and Device Info screens) if a user already has this app installed on the phone and the Wyze app can detect the presence of Wyze WiFi Analyzer.
This is a good start and hopefully will be helpful for troubleshooting issues with users. Thanks for doing this!
I agree that this is a nice addition and seems to be working well. The Device Connected Count will flux. I use TPLink Mesh Router setup and when watching it, I continually see Wyze Devices be connected then disconnected. I think that is how it is communicating. I see this a lot with the bulbs.
I have a lot of these kinds of apps by the way. Many of them I actually paid for with Google Play money that I earn from answering Google surveys!.
One thing missing from this app that most similar apps have is a graph showing the channel overlap of other nearby Wi-Fi signals on the same band. That way, people can see if part of their problems may be interference from nearby Wi-Fi that is trying to use the same channel as their Wi-Fi. And also see what other channels are open. This can be really helpful to know to switch your Wi-Fi channel away from one that is oversaturated by your neighbors to switch to a channel that is basically empty and you won’t have interference on. This could be really important for Wyze use case.
Another suggestion I would have, it’s for the app to be able to submit a log. That way, if there are connectivity issues going on when somebody creates a support ticket, then support could ask them to download this app and submit a log through this app that they could then pass on to the tier 2 devs who are trying to figure out what the connectivity issues might be.
Mine says I have 120 devices connected most of them are Wyze devices too.
Interesting. I don’t see that on my TP Link router or AT&T supplied router when using other Wifi Analyzers. They take time to count up, but I haven’t seen them count down, unless I logout of a device.
I use TP-Link Deco Mesh as my primary router setup and not as an access point. The TP-Link App fluctuates for me as well. It is interesting that you don’t see that. I will monitor mine a bit more
Without knowing the context of this apps purpose it’s hard to comment but here goes.
If this is going to be embedded in the app then keep it small and clean. What I currently see I would consider a minimum, but usable. Suggestions above are good and should be included especially the log integration and refinement of interfering bands. Suggest adding the 6gHz band and unless I missed it the security protocol.
If this is intended to be a standalone app I would submit that it has a ways to go. My bar for a free app is Ubiquity’s Wifiman.
Hopefully the same or similar effort is being applied to embedding something in the clients (cameras). I’m starting to see other vendors facing the same connectivity issues as Wyze. A good case in point is Amazon Echo’s. They all have embedded speedtests and and enhanced signal reporting.
That’s probably the one I tend to use the most when I need this sort of thing, too, especially if I’m curious about channel overlap. I’ve used others in the past and also have Fing, analiti, and AT&T’s Smart Home Manager on my phone for their various capabilities.
Yeah, that’s normal. I’ve seen that on every single Network I’ve had.
A lot of devices go idle and disconnect from Wi-Fi (most typical with battery powered iot devices, but also some wired devices do the same thing). There are also some devices that only use Wi-Fi for updates and syncing such as smart watches, for example, and then they disconnect again.
Lots of devices will go into a state of idle but powered and can be reachable through udp/mdns And so some of those will show hidden on some networking apps while other networking apps will send a call out to all devices to get them to respond so that they can check those too when they run a scan.
Some others are basically just passive and watch for when there is Network traffic activity. I think that’s mostly what we are seeing here on this app. It seems to be set up to just watch how many devices have had recent traffic of some kind within a set interval. So we keep seeing fluctuation from the idle devices that check in for a regular ping.
On the Networks Near Me tab, “Router Model” should be “Access Point Model” Yes, the Access Point may be part of a Router, but does not need to be, and for many of us it is not.
Fair point. In my situation, my “router” is a UniFi Dream machine SE which has no Wi-Fi capabilities at all, so I use UniFi U7 Pro Access Points to broadcast WiFi and relay everything to the non-wifi router. So everything this app picks up for my network is the Wi-Fi signal of my access points but they are not technically routers. They don’t manage the network or assign IP addresses, or manage the firewall and DHCP data. They can’t operate independently, etc. They are not routers/command-centers, they are just relays.
Even if the distinction is somewhat trivial, It would be good for Wyze to update the wording to be accurate. Good catch.
Earlier I mentioned including the security protocol. You may want to take a closer look.
It looks proper on the 2.4 and 5 bands but something is off on the 6 band and WPA 3. Following shot is my S24 ultra connected to a 6e router using the app. Notice it shows a lock symbol and the word “open”. I’m not sure what info it is relaying.
In addition to others’ comments about the Networks Near Me tab, I’d note that a lot of the information on that screen is truncated (the responses for the “Router Model” and “MAC” labels, etc.) so that screen could use some possible improvements:
Let a user see the full “Router Model” or “MAC” text by tapping those individual elements.
Let a user have the option to copy those text elements with a long-press to the element.
Let a user see more detailed information (or just be able to read all the text) by tapping an individual network tile. Since lingering on the Networks Near Me tab is doing repeated scans anyway, perhaps tapping a tile for an individual network/node could show a dynamic graph of signal strength over time as a little bonus when a user selects an individual network’s tile.
The white text on the light green capsule-shaped element that shows the band once again illustrates Wyze’s poor choices when it comes to the use of color contrast in app design. This is difficult to read and needs to be fixed.
For all the money I’ve forked over to Wyze, the least you could do was include this with my Cam Plus subscription. Or you could have at least warned me that it wasn’t free before I wasted my time downloading it.
I really don’t need it. My networks are strong and solid. But it looked interesting. I wouldn’t have bothered, though, if I knew you wanted $50 per year!
What do you mean? It IS free. They even said so in the announcement itself:
And I confirm that I downloaded it for free and am using it for free. Nothing says it costs money. It is only for Android though. Did you look at the wrong app?