Wyze Web View down for over a month 2025

Cameras
,
1

I have not been able to view any of my cams on web view for over a month now. All are up to date I’ve rebooted and updated everything. Support was completely useless they just repeat the basic update and reboot the cameras mantra with zero actual support. The logs submitted go unchecked and they basically just stopped responding with no help at all. The only camera that will connet is the doorbell duo pro all the others have the following message of:

Web Connection Failed

Please check your Internet connection. If issues persist, update
your device firmware via the Wyze app and reboot the device,
or submit a log for our team to investigate.

Is there any way to escalate my problem to someone at Wyze that will actually research the issue and not just copy and paste basic trouble shooting back to me over and over?

2

Web View has always been a mess, it doesn’t work that well for me neither.

3

Web View has been stable for me for the last few months. The only issue I have is that I can’t view more than 9 cameras; if I exceed that, then cameras start disconnecting.

4

Try opening a second window and open Wyze web twice

5

Wyze Users sure have many workaround’s to resolve issues Wyze cannot :rofl:

6

I just tried but same got same result; cameras start disconnecting. It feels like this is a capacity and/or bandwidth issue. I have 32 gigs of RAM and the times I looked at my memory, I barely reach 30% usage.

7

I see it as a feature!! :grinning_face:

In my case I sometiems open the web app on 2 different iPads with different cams showing on each.
alternately 2-3 tabs or windows on my web browser on my Macbook.

also on iPad, if you slightly scroll in on the page of displayed cams you can get the cams to flip back & forth between vertical scroll of all cams in close to full screen and the multicam view. This is in addition to click on a cam and getting it to full screen mode.

This is handy when optionally airplayed or chromcast to HDTV screen as well.

8

hmm,
can you try 6 different cams in each? as a test?
I have an older 2019 highend Macbook.

Also optioally try 2 different browsers if you have them. I do 2 windows in Safari which works for me.

I just ran another test of 6 & 6. Working for me

Screenshot 2025-05-13 at 1.11.12 PM
Screenshot 2025-05-13 at 1.11.12 PM762×586 319 KB

9

I selected 11 different cameras on 2 Chrome browser tabs. I just tried same 11 cameras on Chrome and Firefox. Still randomly disconnecting.

I had the same issue with Docker/Wyze bridge before Wyze firmware fixes made it not work anymore; there’s a limit before cameras disconnect, too.

10

hmmm …
I definitely was getting the freezing/disconnecting on my cams when I went over 6-8 cams or more in a single window.

Sorry this does not help you as is does for me … currently…