Had no clue there was a hardware beta group! Wish I had known about this sooner. Thanks!!
It’s not just for hardware, they do some software/feature beta tests, too. And not everyone gets picked for every thing being tested. I’ve only been picked for one through there thus far in the 2 or 3 years I joined, and it was software/feature and not hardware.
Hey so I checked the ports status through my router firewall etc and I’m not blocking any ports right now so that rules out a network port issue for me.
I have an Omada network so I can see that the RSSI for all cams ( I have 2 v3 cams in my garage which are further away than the doorbell) is around -55dBm which to me should be more than enough. The SNR is >40dB, again should be more than enough. When they’re connected they work very well but the doorbell just seems to drop connection randomly after connecting for a couple of hours.
So just to update I have changed a few settings and the feed is now loading significantly quicker and seems more stable. I havent seen any drops atall since changing these settings
-
I disabled: Unscheduled Automatic Power Save Delivery: for my access point. It is a bit more advanced power saving mechanism but it can confuse some IoT type devices.
-
I set the SSID to be strictly WPA2-PSK (AES). Even if devices claim to support WPA3 (not sure if wyze does) they can behave erratically.
-
I have allowed OFDMA to be enabled for the time being.
-
I am still allowing WiFi 6 802.11ax but its currently set to auto so can jump to 802.11b/g/n if need be. Fast roaming is disabled (802.11r)
-
I am collecting logs of the Wyze products to see if there are any other issues but wont be able to see for a few days.
So far so good.
Wyze cameras don’t support WPA3.
Good info.
After a day its been rock solid, no disconnects in the logs so I think changing the SSID to strictly use WPA2-PSK (AES) only and deactivate Unscheduled Automatic Power Save Delivery, has fixed the issues.
Will report back after 7 days.
I think that’s the answer. I disabled WPA3 on an AP I installed a while back because I was having some IoT issues, though not specific to Video Doorbell v2.
Not to derail the topic, but I’m glad you’re having better results now! Thanks for the updates!
Thanks the update. Glad you found solution. ditto @Crease
Just a quick update, after 2 weeks the Video Doorbell v2 has been rock solid.
I have the same issues. Watching this thread for possible updates. Thinking of moving over to the Logitech Circle
Welcome to the Forum, @Bru034!
Since this topic seems to be primarily for collecting issues to prioritize for a single product, perhaps another existing topic provides some answers for you? If not, then please feel free to start your own topic where you can describe your specific issues in detail, and maybe we can provide some assistance!