Wyze Video Doorbell Runs Hot

My Wyze Video Doorbell went completely dead a few days ago - no LED on the doorbell itself and showing offline in the app. After a little troubleshooting I found that the original house doorbell transformer (marked 16V 10VA) was producing zero output. Thinking it had failed and looking to replace the transformer with something a little more sturdy I installed a 16V 30VA unit. After running for around 2 hours both the transformer and the doorbell itself are warm to the touch. I’m thinking that the rectifier circuit in the doorbell may be faulty to be producing this much heat and drawing enough current to overheat the transformer, but would like to know if other users or Wyze tech support have any ideas or suggestions to alleviate the problem before I replace the doorbell.

Running too many amps could be causing your problem. Why would you want to run more “electrical pressure” than is recommended?

Ahem. Electrical pressure = Volts. You’re not ‘running’ amps, they are being consumed by the device. You might want to learn some electronic theory Mr. ‘Maven’ sir. LOL

My neighbor’s Video Doorbell also runs very hot. If you touch the camera, you may get burned. Since the camera lens is proud of the case, people think this is the button to press. I just measured the temp (with a IR temp meter) >140º F with an ambient temp of 88ºF. Thinking this was a power problem, I measured the voltage at the transformer at 18VAC, well within the 16-24 VAC rating. Using the Chat Bot from the web site, I was NOT able to get an answer as to what the situation is, or if this is normal or a defective Video Doorbell. Thoughts Tech Support?

The Wyze Doorbell V1 was a very poor design. Just like everyone else’s mine ran hot and the white plastic discolored from the heat over time and looked horrible. A few days ago I received a notification from Wyze that the Doorbell V2 was now available. Ordered from Amazon and installed it today. The device runs cool, has a much better camera and allows you to use your old analog door chime. It also has a micro SD port to run continuous recordings. At less than $40 for the basic package without the SD card it’s a great value IMO.