This camera is hardwired to a dedicated doorbell transformer. after approximately 4 months, the doorbell is now showing 12%. What’s up ??

If you see a Battery Percentage, that would imply that there may not be enough power for the Doorbell or possibly, one of the wires may be broken.

This is what it looks like when the Doorbell is connected to a power source. Notice the Battery with the Plug over it.

What does yours look like?

I would test the wires where the Doorbell is located, check the voltage.

This is the Transformer I purchased year ago and currently using it with my Doorbell Pro.

Doorbell Transformer Compatible with Ring Video Doorbell Pro 16v 30va Hardwired Door Chime Transformer (1 Pack) - Amazon.com

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