Wyze Vacuum stopped moves slow and no suction

I started using my Wyze a couple of weeks ago. Worked great out of the box. Just the other day I came home and it was stopped in the middle of the floor. Recharged it and turned it on. It moves very slowly and doesn’t suck up any debris. Checked filter, wheels, debris container, roller and all look fine. Tried to increase the suction speed on the app and didn’t do anything. Can’t figure out a fix. Any advice?

Might be defective if only a couple weeks old. Have you tried a factory reset?

Similar issues I can think of shouldn’t happen until it’s had a lot of use.

When doing a factory reset

Thanks…I’ll give the factory reset a shot this evening. And appreciate the tip regarding keeping the mapping.

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