Both jumpers are removed and here is how I have Wyze
wired
Yes, the w2 lanes was before I figured out to use the labels at the bottom for a heat pump.
What kind of second stage heating do you have?
When you first set it up using the wrong labels, did you do a complete system reset on both the thermostat (holding down the button and resetting) and removing and then re-adding the thermostat in the app?
In settings>advanced, do you see the option to swap hot and cool? If you do not see it, then the thermostat does not know you have a heat pump, and you need to do a full reset.
Yes, deleted from app, reset on wall unit. Yes, I see the swap to cold or hot option in advanced settings. I am going to try set up again and make sure that I pick aux rather than w1.
This was the best find…did exactly what you said and finally got my cool working.
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I am having a problem with my thermostat. (Hunter thermostat) I have uploaded my pictures of my old thermostat before i installed the Wyze thermostat. Now my Wyze thermostat isn’t getting cold. Heat work just fine but it’s not getting cold when I switch it to AC.
I have a gas furnace and a normal AC unit that sits outside. This is the wire setup before i changed anything in my furnace
Where did you put the red and white wires that are on Y and C in that image after you installed the C adapter? You should have left them on the furnace board and only moved the other wires to the C adapter. Show the C adapter wiring.
I literally just got done putting them back on the board. Now the air is working like it should. Thanks
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Hi. I can’t get my thermostat to work properly and hope someone here can help. Here’s my status:
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both heat and cool work fine in test mode. (altho its hard to tell if heat is just blowing air or actually heating)
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Fan works fine independently (when I use ‘controls’ and turn fan to ‘on’.
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When controls are on auto and heat, I hear furnace kick on and hum instantly but fan does not come on. Furnace hum shuts down on its own in a few minutes.
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I have a heat pump.
Attached are some pics - in multiple posts cuz i am a new user.
- original honeywell thermostat wiring (this post) 2. wiring at furnace/heat pump (next post)3. wiring of Wyze Thermostat.( last post0
I really appreciate any help you can offer.
This is the wiring for my heat pump
And finally, the wiring on the wyze thermostat.
thanks
Wyze broke their programming for heat pumps with the last software/firmware update - it no longer runs the indoor blower fan when it runs the heat pump in heating mode. You need to add a temporary jumper between O/B and G, (note that this jumper will effectively disable cooling mode, because whenever the fan is on, it will turn the reversing valve on) and call up wyze to complain about this.
Hi Scap1, thank you for choosing Wyze Thermostat and we are sorry to hear that you ran into some issues while using it. To help us help you troubleshoot, can you please submit a Log via the Wyze app and reply here or direct message me with the log ID?
Speadie, Since there doesn’t seem to be room for a jumper + wires, I tied existing o/b and g wires together with a new wire in each o/b and g. Bad idea? There was no change.
Submit log 344032. Appreciate your help.
Steve
You need a wire bridging G and O/B, This could be on the furnace board if you can’t do it behind the thermostat
Are you going to fix this error? You need to turn on G when you are calling for heat with heat pumps, and not turn on G when you are calling for heat when it is hooked up to a gas or oil furnace. There used to be a setting in the advanced settings that allowed people to do this, but over the summer, you removed it,
This setting is gone from the app, bring it back:
Yes, it’s in the work.
2 Likes
Speadie: sorry to keep pestering you. I ran a jumper from O/B to G on furnace side but result is the same.
WyzeJason: your answer isn’t helpful to me. Sounds like “checks in the mail”. When will this be done? What are you doing for my problem today?