Ok I have a heat pump system with 2 stage heating I believe. The emergency heat (strips) and regular. Had Honeywell wifi thermo before, it worked fine, just wanted something nicer looking and more modern.
Tried to install the wyze and it was a nightmare. One consistent problem, that never changed, is it kept telling me my green wire (G) was missing, even though it was clearly connected. Maybe this has something to do with all the issues.
The issues were the thermostat never worked properly, heat would always blow cool or vice versa, or sometimes half the heat settings would work and half be reversed, same with cool etc. another thing I noticed is never once at any time did the fan stop blowing, even though I tried to turn it off in the app. Also often it would give me a 4 stage test, when I believe I should only have 3 (2 heat 1 cool). I also didn’t understand either the app or the physical thermostat, both seemed uncontrollable or to have no affect on each other at times. Many times turning the physical dial did not change the display at all etc.
I ended up reinstalling the honeywell after like 2 hours of hassling with it. I have already read a lot of the posts and falsely thought “surely this must be my problem too” several times already, no dice. I tried switching the heat/cool, it would never work for all modes some were always reversed etc. I understand about the honeywell bottom vs top wiring labeling from reading posts…still was no help, nothing worked.
Anyways here is a pic of my original wiring on the honeywell